GreystarSenior Leasing Manager; Assistant Lease Up Manager
Sep. 2013 - Oct. 2015Denver, Colorado, United StatesMaintained tour to lease conversion ratio of 73% for six consecutive months. Created and led monthly sales trainings to improve performance across the company leading to an average of 30% improvement in conversion for trained associates. Resolved and addressed resident issues and led to material improvement of resident satisfaction. Acted as on-site supervisor to a sales and maintenance team of 6+ staff on a daily basis. Reviewed and submitted invoices, month end reports, managed vendor and client communications, and reviewed accounting records.