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Work Background
International College of Management Sydney (ICMS)Program Manager
Nov. 2024Sydney, New South Wales, Australia
Massey UniversitySenior Admissions and Delivery Tutor
Mar. 2024 - Feb. 2025Auckland, New Zealand
Massey UniversitySenior Academic Administrator
Oct. 2023 - Oct. 2024Auckland, New Zealand
Massey UniversityProgramme Director
May. 2021 - Jul. 2021Auckland, New ZealandTasked with filling in while the team transitioned through personnel changes to ensure stability in the team and to maintain the standards of the MBA programme at Massey University. Change management was the focus of this role, change within the team and the programme, in addition to my roles and responsibilities of my role as Senior Programme coordinator. Additional Duties and Responsibilities Innovative ways of design and delivery Design and align policies in light of changes to requirements arisen due to COVID Build and implement strategic plan 2021 - 2022 Source and support talent to deliver the programme Recruit students for the programme Continue to support students and offer pastoral care
Massey UniversityBasic excel trainer
Mar. 2021 - Feb. 2022Auckland, New ZealandBasis Microsoft training for Executive MBA and MBA students at Massey Executive Development, Massey University. Designing material for basic excel training on Basic excel - Cell formating (text, numbers, currency, percentage), General formating (borders, cell width, etc), Adding cells (simple and with sum formula) Multiplication and division Formula construction (understanding maths and using brackets within a formula) Absolute and relative cell referencing Creating formulas with links to other tabs - Vlookup Basic Pivot table functions
Massey UniversitySenior Project Coordinator
Aug. 2020 - Dec. 2023Auckland, New ZealandManager of the Executive Programme. The initial focus of this role was to introduce a new programme to the international and domestic student market. After the successful launch and running of the programme, this role grew significantly Duties and Responsibilities Strategic planning to ensure standards of the programme Automating processes through Microsoft Power Automate Pastoral care of over 200+ students per year Recruitment of 70 - 90 students per year Continuous development of programme to relativity and latest trends Designing and customising processes and policies for effective functioning Managing Stakeholders Building on feedback and advice from stakeholder for continuous improvements Managing Accreditations and rankings for the programme
Massey UniversityProgramme and Resources Coordinator
Aug. 2019 - Aug. 2020Auckland, New ZealandThis role includes project creation, coordinating and managing operations for the Massey MBA. A programme that we are very proud off and has been designed to prepare students to accelerate their careers in today's competitive market. As a part of the role and team, I help design marketing strategies to promote this highly ranked and internationally accredited MBA Programme to the world. My responsibilities include but are not limited to: Collaborate with students and colleagues to ensure smooth communication Marketing the MBA to the world to attract customers to join us at Massey Support the recruitment for this programme Coordinate the resources required to run an effective and efficient programme Build an enjoyable student experience for our customers Build the reputation of the programme by acquiring internationally recognized accreditation. In my little time here, I have achieved success in building and launching a programme that has attracted our first group of students who show potential in becoming great leaders of tomorrow. We at Massey will work hard at providing those skills they need to help them reach that goal.
Waikato Management School, University of WaikatoProgramme Administrator/ Coordinator
Jun. 2018 - Aug. 2019Hamilton, New ZealandThis role included project management duties like identifying the requirements of the market, building a programme directed at our diverse target customers, building a programme aligned with the market needs, expectations and most importantly on building cultural competencies to handle global organisational cultures. My most prominent achievment was to learn how to build a strategy that involved constantly change based on the volatily, uncertainity, complexity and ambiguity (VUCA) of having a diverse and large group of individuals. Individuals trying to learn the same skills in a synchronous learning environment proved to be my biggest challenge once that taught me change management and customer relation management. I took the initiative and aim to pre-empt any problems that may arise. I can successfully say that in my 1.6 months in this role we have successfully introduced almost 200 business professionals into the market.
Waikato Management School, University of WaikatoStudent Information Officer
Jan. 2018 - Jul. 2019HamiltonThis role involved marketing and advising prospective students based on in depth analysis of the school and programmes. Ensured that the customers' need were met by constantly guiding them to choose the right programme and papers. Focused on building relations with the diverse customers base of the school.
Waikato Management School, University of WaikatoProgramme Administrator / Coordinator
Feb. 2017 - Dec. 2017Hamilton - New ZealandThis role has allowed me to understand the working style in New Zealand and familiarize myself with organisational culture. At the management school, I help build the program of the Masters in Business and Management, helping the students to gain more out of this 1 years course. I handle events that the school organizes and assist in ensuring an all around experience for the students.
Tech MahindraH.R. Special Initiatives
Apr. 2015 - Nov. 2016Hyderabad Area, IndiaHandling the social media for the practices and policies of HR, monitoring the growth on these pages, co-creating practices for employee engagement, handling the building and implementation of the Alumni Portal, promoting Employer and Employee Branding, handling internal and external information about Tech Mahindra in terms of Practices and Policies handled by HR, Constructing information to be shared with Associates and external user and followers of Tech Mahindra, part of team involved in developing material for awards that Tech Mahindra is part off. Creation of mailers for internal and external communication. Handling queries and users of the Alumni Portal. Content creation in ways of blogs, articles, mailers and launch information for initiatives handled by the HR team. Incharge of videos with leaders and leaders interaction sessions for Employee Engagement.
Tech MahindraBusiness Associate - Special Initiatives
Apr. 2015 - Oct. 2015Hyderabad Area, IndiaHandling the social media for the practices and policies of HR, monitoring the growth on these pages, co-creating practices for employee engagement, handling the building and implementation of the Alumni Portal, promoting Employer and Employee Branding, handling internal and external information about Tech Mahindra in terms of Practices and Policies handled by HR, Constructing information to be shared with Associates and external user and followers of Tech Mahindra, part of team involved in developing material for awards that Tech Mahindra is part off. Creation of mailers for internal and external communication. Handling queries and users of the Alumni Portal
Broadridge FinancialProcess Analyst
Nov. 2011 - Dec. 2013Hyderabad Area, IndiaSpearheading organization-wide training projects, resulting in strategy and implementation of change initiatives, defined and directed project goals, objectives, critical success factors, milestones, and risks. Designing and tailoring training. Conducting development programs based upon the needs of associates/teams. Directing and supervising training programs for the organization. Revising and amending various learning systems. Dealing with fresh inductee and training them to be effective contributors. Innovatively assisting and guiding global programs for the organization. Identify qualified Candidates with company resources (via telephone, message, email, etc.). Scheduling phone, video-conference and in-person interviews to support recruitment and training as well. Coordinating recruitment drives. Assist with conducting phone screens as necessary to provide additional support to recruitment team. Providing follow-up to candidates, including status updates via phone and email. Conducting and scheduling post-interview debrief meetings.
Tesco Extracustomer service assistant
Mar. 2010 - Mar. 2011Role: Customer services, billing items, handling cash, settling shelves and assisting collegues. Address: Bangor
Royal MailChristmas Casual
Oct. 2009 - Dec. 2009Role: Stamping and sorting of mail Temporary christmas staff
Royal MailChristmas Casual
Nov. 2008 - Dec. 2008Role: Stamping and sorting of mail
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