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Work Background
Unify technologiesCustomer Experience Analyst
Mar. 2024France• Developing client applications to enhance user experience and streamline product functionality. • Addressing client inquiries regarding product development and resolved technical issues effectively. • Collaborate with international banks to establish client reporting setups, ensuring compliance and accuracy. • Working closely with the development team to scope, build, and test new product features, improving overall product quality.
Les Grands Chais de FranceTractoriste et Ouvrier Viticole
Apr. 2022 - Feb. 2024FranceMon premier emploi en France ; Travailler au sein d'une grande équipe dans tous les aspects de la viticulture. Prendre soin des vignes sur plusieurs propriétés et dans le chai localement. Avec l'émersion complète dans une équipe française, j'ai également pu améliorer mes compétences linguistiques, ce qui a été un plus
DovistaBusiness Controller
May. 2019 - Jun. 2021> KPI development > Business data analysis > Local and group level reporting
DOVISTA A/SMangement Analyst
Jul. 2017 - Apr. 2019> Time and motion study > SAP Implementation (full year) > Finance Support (full year) > Future Excellence Manager (Process Improvement Project Manager)
DOVISTA A/SFuture Excellence Driver
Jul. 2016 - Jun. 2017Continuous Business Improvement Projects, including: > Process Automation > Sales Model Development > Business Process Mapping > New Logistics Model
Sky VisionSenior Technical Operator
Jun. 2012 - Jun. 2016> Business process analysis of Sky Vision Distribution services > Supervision of technical assistants and deputies for the Technical Manager > Internal and External Customer Support > Account administrative duties > Interim manager of digital delivery (June-Dec 2012)
Parthenon EntertainmentTechnical Operator
Jun. 2008 - Jun. 2012> Avid and IT technical support > Creating marketing materials for broadcast markets > Performing dubbing and QC operations for the distribution services > External and Internal customer service
PARTHENON ENTERTAINMENT LIMITEDResearcher
Jul. 2007 - Jun. 2008Chorleywood> Researcher for multiple television programmes
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