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Work Background
Grassroots GeeksFounder
May. 2025Startup of website management and consulting firm supporting small businesses and community organizations.
ZemiTekSenior Web Producer
Sep. 2018 - Feb. 2025Washington, District of Columbia, United StatesServes as senior member of USAID External Web Team, Bureau for Legislative and Public Affairs, assists in managing team workload for day-to-day maintenance of USAID External Web Site (www.usaid.gov), ensuring team assignments are adequately matched to team member skill sets.
Designed templates in Drupal Layout Builder for frequently-used content types, including press releases, speeches, news updates, testimony, and reports to Congress. Serves as coordinator for USAID Website Governance Board, launched Intranet-based voting system to facilitate review and approval process for proposed standalone project web sites. Consults with Legislative and Public Affairs Bureau, Management Bureau, Asia Bureau, Middle East Bureau, Office of Civil Rights, and other bureaus and offices to optimize web communication and search engine optimization strategy for static content and short-term events. Analyzes web traffic via Google Analytics and optimizes content for search engines.
Maintains tutorial series on USAID Intranet (my.usaid.gov) to train users of USAID web site content management system (CMS) on optimal use of the system, providing videoconference training presentations to staff and offices upon request. Conducted reviews of document content and standalone project websites for conformance with Section 508 Accessibility standards and federal website requirements.
Virtuo Group CorporationSocial Media Webmaster
May. 2013 - Sep. 2018Created multiple high-profile sections of the USAID external web site using the Drupal content management system, including content hubs for USAID Administrator’s overseas trips.
Created USAID Web Site Style Guide, oversees published content to ensure that team members are reviewing content for adherence with style guide and USAID and Federal requirements prior to publishing. Managed official USAID Twitter and Facebook accounts, selecting content for social media promotion and composing tweets. Provided live-tweeting of high-profile events, analyzed social media engagement metrics, and assisted with promotion and amplification of live USAID Twitter chats. Served as lead technical consultant for multiple phases of the USAID Web Site Modernization project, drafting requirements for new features and improvements to the site, coordinating implementation and testing strategy
AT&TWeb Team
Jan. 2006 - May. 2013Served as member of four-person Web Team, providing maintenance and consulting services for the USAID external web site - www.usaid.gov.
Worked as lead content/technical consultant for Phase I of the USAID Website Modernization Project, coordinating with CIO and external vendor to refine design and backend requirements for the redesigned USAID web site and content management system as part of an Agile development process.
Provided oral presentations to Web Team and Public Affairs staff on Website Modernization Project status, Google Analytics usage, and Search Engine Optimization best practices.
Created internal Digital Team Knowledge Management portal to standardize policies and procedures across web team and provide central repository for website style guide and best practices.
Served as designer and lead maintainer of numerous high-profile USAID subsites, including the 2010 Haiti Earthquake Response, UN General Assembly meetings, 2011 Japan Earthquake response, 2010 Pakistan Flooding response, Feed the Future, and Fall Semester campaigns.
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