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Work Background
Michael PageSwitchboard Coordinator
Aug. 2024Metro Manila, National Capital Region, Philippines
Myrtle Salvador Wedding and EventsEvents Consultant
May. 2024Metro Manila, National Capital Region, PhilippinesResponsible for planning, organizing, and executing events, ensuring that all aspects run smoothly and meet the client's expectations. Involves a range of responsibilities, including event concept development, vendor management, budget management, and on-site coordination. Responsiblities:
- Client Consultation: Meet with clients to discuss event goals, themes, and budget.
- Event Planning: Develop detailed event plans, including timelines, logistics, and staffing needs.
- Vendor Coordination: Identify, negotiate with, and manage vendors such as caterers, venues, and entertainment.
- Budget Management: Create and track budgets, ensuring events are executed within financial constraints.
- Marketing and Promotion: Assist in marketing strategies for events to increase attendance and engagement.
- On-site Management: Oversee the setup, execution, and teardown of events to ensure everything runs according to plan.
- Post-Event Evaluation: Conduct post-event meetings to evaluate what worked well and what could be improved for future events.
PayPalCustomer Solutions Specialist
Sep. 2020 - Jun. 2022PhilippinesHandled Chats and Emails Inquiries for Venmo Users -- from Account Creation, Status, Statements and Troubleshooting. Venmo is an American mobile payment service founded in 2009 and owned by PayPal since 2013. Venmo is aimed at users who wish to split their bills. Account holders can transfer funds to others via a mobile phone app; both the sender and receiver must live in the United States. - Wikipedia
Acquire BPOSubject Matter Expert
Jun. 2018 - Dec. 2018Metro Manila, National Capital Region, PhilippinesJob and Responsibilities:
• Applying subject expertise in evaluating business operations and processes.
• Identifying areas where technical solutions would improve business performance.
• Consulting across business operations, providing mentorship, and contributing specialized knowledge.
• Recommending technical solutions and determining software development requirements.
• Providing subject expertise and guidance to IT developers during the software development life cycle.
• Overseeing the development, testing, and implementation of technical solutions.
• Determining whether technical solutions meet defined requirements.
• Verifying technical reference information, including user guides, training manuals, and system requirements.
• Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users.
• Documenting processes and disseminating information to all relevant stakeholders.
UpworkVirtual Assistant
Jan. 2018 - Sep. 2019Managed Contracts by Contracts focusing on Social Media Posting and Planning.
Handled Meta Facebook, IG and Pinterest.
Acquire BPOCustomer Service Expert
Jan. 2018 - Dec. 2018Metro Manila, National Capital Region, Philippines
Myrtle Salvador Wedding and EventsDirector of Event Management
Sep. 2017Mandaluyong, National Capital Region, PhilippinesManaged and Organized more than 300 corporate and social events. Managed program flow and provide necessary assistance in managing and conceptualizing events and drafts to client. Handled recruitment that best fit the role per event managed. Handled inquiries of customers via Phone, Chat and Email. Manage client customer relations, company ads and marketing and graphic designs. Been invited to host First Manila Wedding Expo by the LGU.
Acquire BPORetention Specialist
Apr. 2017 - Dec. 2017Metro Manila, National Capital Region, Philippines
Acquire BPOService Provisioning Specialist
Oct. 2016 - Apr. 2017Metro Manila, National Capital Region, Philippines
Acquire BPOCustomer Service Billing Specialist
Mar. 2016 - Oct. 2016Manila, PhilippinesWorked with an Australian Telco Company where I have handled Pre-active, Financial and Retentions
The Food DistrictManager
Oct. 2015 - Feb. 2016Meycauayan BulacanCatering and Event Services
ETC BamboozaarMarketing Coordinator
Oct. 2015 - Jan. 2016EMA Town Center Meycauayan BulacanThis is a partnership event with EMA Town Center. The first grand bazaar here at EMA Town Center Sto. Niño Meycauayan Bulacan. - Handled Marketing
- Customer/Client Relation
- Handled Events during the Bazaar
- Handled Planning and Execution
- Handled Staff/Marshalls
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NMK Food Specialist Co.Managing Partner
Feb. 2014 - Dec. 2014Sto. Niño Meycauayan BulacanBuilt own business with partners and worked as a corporation. Learned basic accounting
Handled Financial accounts and Monitored Stock Inventory
Myrtle Salvador Wedding and EventsMaster of Ceremonies (MC)
May. 2012Metro Manila, National Capital Region, PhilippinesIntroduce and acknowledge guests, performers, or speakers in a way that puts them at ease, announce items on the agenda, and recognize sponsors. Keep the event running at a steady pace within the allotted time, complete all duties on time, and make sure the program transitions smoothly between portions. Builds a sense of anticipation and curiosity. Provides a brief description of the following program flow and injects comedy during transitions. Continuously interact effectively to guarantee that visitors are kept amused.
Resorts World ManilaCasino Dealer
Feb. 2012 - Dec. 2012Pasay- Conducted gambling games such as Super Six Bacarrat, Stud Poker, Tree Card Poker, Money Wheel and Sic Bo
- Exchanged Paper Currency to Cash Chips
- Pay Winning or Collect Losing bets as established by game rules - Ensuring all players have placed their bets before the game starts
- Answered questions about game rules
- Provided an Excellent, Professional and Friendly atmosphere to all Customer
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