Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Labor Trafficking Case Manager
Innovations Human Trafficking CollaborativeLabor Trafficking Case Manager
May. 2024 - Aug. 2025Lacey, Washington, United States
Labor Trafficking Case Manager
Innovations Human Trafficking CoolaborativeLabor Trafficking Case Manager
May. 2024 - Aug. 2025Olympia, Washington, United States• Provided trauma-informed case management to survivors of labor trafficking, ensuring their needs were met with compassion and professionalism. • Managed intake calls and tracked service delivery, maintaining accurate digital records to support effective case management. • Coordinated with external agencies for service verification, enhancing the support network for survivors.
Customer Service Representative
IGA, INC.Customer Service Representative
Sep. 2023 - Jun. 2024Paraburdoo, Western Australia, AustraliaIGA/Cellarbrations Responsible for ordering, promotions, stocking, sorting, Liquor merchadise. Responsible for the sale of Aclohol to the community.
Resource Navigator
Innovations Human Trafficking CollaborativeResource Navigator
Feb. 2023 - Jun. 2024Olympia, Washington, United StatesNavigator of Resources for Case Managment
Resource Navigator
Innovations HTCResource Navigator
Feb. 2023 - Jun. 2024Olympia, Washington, United StatesNavigator of Resources for Case Managment
Certified Peer Coordinator
Capital Recovery CenterCertified Peer Coordinator
Dec. 2020 - May. 2022Olympia, Washington, United StatesFoundational Community Housing and Employment case manager, assisting in housing the homeless community as well as advocating, for mental health, and medical services, assisting with gathering the appropriate paperwork to complete tasks such as Birth Certificate, Driver's License, or State ID.
Certified Peer Counselor
Capital Recovery CenterCertified Peer Counselor
Nov. 2018 - Feb. 2020United StatesStreet Outreach and Case Management with the homeless community. Mental Health and Substance Use Coordination for the homeless community. Assistance with obtaining employment, financial benefits, and educational goals for the homeless community. Assistance finding shelter, transitional and permanent housing for the homeless community. Daily data entry with Homeless Management Information System. Weekly Vulnerable Index meeting and Case Management with other agencies in the community.
Americorps Vista Gleaner
Thurston County Food BankAmericorps Vista Gleaner
Jun. 2018 - Aug. 2018United StatesPicked fresh produce from local farms and residential crops that would go bad. Organised for these crops to be distributed to various food bank dispensaries. Organised volunteers and transportation for produce to be picked up and dropped off.
Event Manager
ECO HouseEvent Manager
Jul. 2017 - Jul. 2018United StatesManage the physical calendar of meetings and events at the EcoHouse Greet meeting occupants when possible, and inform them about The Commons Respond to bookings on Google calendar by preparing the space for bookings Meet with Board members to report on status of bookings and payment Check grounds regularly to manage litter and note possible repairs or improvements Convey the policies of The Commons to users of The Commons Manage unwanted behaviors Help gently enforce our Common Space Policy
Customer Service Supervisor
Worldwide Flight Services (WFS)Customer Service Supervisor
Jan. 2017 - Jun. 2017United StatesCoordinated the day to day above wing operations; Enforced policy and procedures for the airline while holding employees accountable; Established and maintain effective communication methods to best asses their needs; Was proactive in serving as a liaison between airline and its customer issues; Resolved employee disputes as well as other labor related issues; Coordinated services with general manager/ Duty manager to meet man power and operational needs; Management of passenger check-in and baggage check-in.
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Michelle on Intch
Customer Service
1792444 people
22
Data Entry
16
Senior Pricing Analyst @ Saia Inc.
20
Operations Manager @ Global Limousine of WNY
Customer ServiceChat Support
571370 people
15
Freelancer
15
Operations and project manager
16
Accounting Manager