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Work Background
PwCLearning and Education Lead
Sep. 2011 - Oct. 2014Mexico City Area, Mexico•Develop and implementation of the Educational strategy (classroom and on-line) for the company ensuring alignment with business objectives and the long term strategic vision and principles of the organization.
•Collaborate and consult with the leadership team across the organization to ensure alignment and support for development initiatives/programs/tools, including program design.
•Develop guidelines and policies to ensure the successful implementation of the programs and initiatives including the S.T.P.S. compliance.
•Evaluate the effectiveness of development and training solutions, ensuring programs, processes and tools are scalable and consumable.
•Responsible for the new employee course (On Boarding).
•English program coordination and execution.
•Manage vendor relationships with outside providers.
•Coordination and execution of massive training events for Mexico and LATAM.
•Serve as liaison for the global strategy implementation in the region.
•Design and implementation of the reengineering strategy for the Learning and Education area. •Responsible for the development plans and career paths for the business units.
ASQ - World HeadquartersCertification and Membership Coordinator
Dec. 2010 - Sep. 2011Mexico City Area, Mexico•Administration and follow up of the certifications catalog.
•Key user of the ASQ Mexico Web Site
•Design and implementation of the Loyalty and Engagement programs for the members.
•Internal and external communication.
•Coordination and execution of the Training programs for the members
•Elaboration and analysis of the scorecard for the Director.
•Support in the design of the business strategy.
Best BuyTraining and Development Trainee
May. 2009 - May. 2010Mexico City Area, Mexico•New Store Opening training program execution and follow up for new business units.
•Support in the implementation and follow up for the Employee Engagement process including the annual survey and action plans for Corporate and Field.
•Support in the implementation and follow up of the performance management process and development and career paths. •Collaborate with the HR Corporate and Field managers in the Diversity strategy for the company.
•Trainer for the new employee course.
•Logistic coordination for the annual training program.
•Curricula update for the training catalog.
•Administrative functions related to the training process including the S.T.P.S. paperwork.
•Job descriptions and Core Job responsibilities elaboration and update for the training positions.
•Contact with vendors of training services.
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