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Work Background
Assistant Director of Recruitment and Outreach
Delgado Community CollegeAssistant Director of Recruitment and Outreach
Mar. 2019Greater New Orleans AreaManage the student Recruitment and Outreach Department by meeting short-term and long-term goals set for the college's enrollment. Manage recruitment team, enrollment communications, large college-wide events, and visits to the campus by individuals and groups. Develop and implement initiatives to increase new student enrollment and meet goals. Coordinate with various college academic departments to increase new student enrollment and the experience of incoming students. Create and maintain relationships with counselors, industry partners, and community organizations.
Senior Enrollment Advisor
Delgado Community CollegeSenior Enrollment Advisor
Aug. 2016 - Mar. 2019Greater New Orleans AreaManage Enrollment Department by setting short term and long term goals for the college's enrollment. Develop initiatives to increase enrollment and meet goals. Coordinate with various college departments to increase enrollment and the experience of incoming students. Promote the college to potential students by visiting area high schools and community groups, attending conferences, open houses, and fairs as well as hosting groups on campus. Directly communicate and advise potential candidates during every admissions period. Create and maintain relationships with counselors of assigned region schools to communicate about potential students. Assist admissions department with transcript evaluation, registration, phone and email communications, and events.
Enrollment Advisor
Delgado Community CollegeEnrollment Advisor
Jul. 2014 - Jul. 2016City Park Campus, New Orleans, LAPromote the college to potential students by visiting area high schools and community groups, attending conferences, open houses, and fairs as well as hosting groups on campus. Directly communicate and advise potential candidates during every admissions period. Assist in crafting general, marketable strategies to attract new students to the school from high schools or college fairs. Create and maintain relationships with counselors of assigned region schools to communicate about potential students. Assist admissions department with transcript evaluation, registration, phone and email communications, and events.
Administrative Coordinator 2
Delgado Community CollegeAdministrative Coordinator 2
Oct. 2013 - Jun. 2014Charity School of Nursing Campus, New Orleans, LAUploaded transcripts into Banner system and articulate courses to student’s unofficial transcript. Scanned transcripts to ImageNow system. Assisted Coordinator of Admissions and other team members on a daily basis and during high traffic application acceptance periods. Completed evaluation forms and profile sheets for program applicants and log all information into database. Created database in Access for tracking student’s course work, colleges attended, test scores and GPAs to be used for future program evaluation and acceptance policies. Represented the institution and the nursing program at open houses and community events.
Sales/Marketing Associate
Aunt Sally's Pralines Inc.Sales/Marketing Associate
Oct. 2013 - Jun. 2014Greater New Orleans AreaManaged retail store and worked as a team member to reach sales goals. Promoted social media, competitions and coupons. Helped develop and contribute to sales and marketing plans with Director of Marketing. Presented and enhanced promotional opportunities for products and tour. Represented company at events where possible.
Community Organizer/Field Manager
Louisiana Bucket BrigadeCommunity Organizer/Field Manager
Jan. 2013 - Oct. 2013Greater New Orleans AreaGenerated public support for work; recruiting members to put pressure on industry and communicate key public health issues to broader community. Responded to chemical accidents with Emergency Response Team. Attended weekly staff meetings, maintained schedule, cut turf and ran rap practice to ensure team preparedness in the field. Led team of community organizers by setting daily goals, conducting check out talks and recording daily statistics, keeping account of financial contributions. Trained new team members while maintaining fundraising goals. Certifications: Coast Guard Incident Command, Media training
Personal Support Services/Relief Staff
Northeast ArcPersonal Support Services/Relief Staff
Sep. 2010 - Jan. 2013Burlington, MAProvided personal services for multiple residents by assisting and supporting individuals in all applicable activities of daily living. This included ensuring that programmatic and therapeutic goals were met by participating in community-based activities, physical therapy, and diverse and therapeutic daily activities that were flexible and supportive to each Participants’ learning experience, individual needs, interests and goals. Some examples were going to the pool or doing range of motion, working on craft projects or practicing using switches.
Substitute Teacher
Melrose Public School SystemSubstitute Teacher
Nov. 2009 - Jan. 2013Melrose, MAImplemented lesson plans and communicated progress to absent teacher. Maintained appropriate classroom environment to support learning. Interacted with students one-on-one, in small groups and whole classroom activities.
Member Services Representative
The Association Advantage, LLCMember Services Representative
Jun. 2009 - Dec. 2012Wakefield, MAManaged trade associations as well as professional societies. Responded to member requests, provided meeting registration services, customer service and support membership development initiatives. Collaborated directly with members of the association to support membership retention and renewal. Managed membership database and provided regular reports of activity. Maintained website for clients as well as The Association Advantage itself. Marketed and promoted events; sent e-mail broadcasts, conducted phone calls to lapsed and prospective members.
Helpdesk Assistant II
Salem State CollegeHelpdesk Assistant II
Sep. 2004 - May. 2009Provided telephone helpdesk support for SSC community. Troubleshoot software and hardware problems remotely. Assisted in network connectivity issues w/wireless and the LAN. Advanced knowledge of campus wide software.
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