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Work Background
Sarawak Energy BerhadSenior Executive
Feb. 2019 - Apr. 2025Kuching, Sarawak, Malaysia
Independent Data ServicesLead Systems Analyst
Nov. 2007 - Jan. 2019• Lead a team of business analysts. The team works closely with project managers in scoping projects to be ready for development and testing. • Actively involved in development projects that involve extensive customization based on client requirements. • Complete projects that focuses in creating check and balances of expanding capabilities, man-day efforts and product integrity of a framework-driven application. • Write requirement and technical specifications to be referred by software developers and prepare proposals for the client.
• Engaged in database upgrades and data conversion projects from legacy systems.
• Started off in the company as Support staff and performed shift duties as frontdesk officers handling change requests and client usage issues through telephone and email. Industry: upstream oil & gas industry - drilling and geological data reporting
Key area: Agile software development practices
Portrade dotcom Bhd.Analyst
Nov. 2003 - May. 2007Kuching• Perform requirement engineering works.
• Engaged in end-user training for 3 shipping and port logistic projects in Malaysia. Prepared technical specifications that are required by the internal development team for the Integrated Port Management System (IPMS) application development. • Engaged in advanced programming in the development team to customize the application for clients.
• Facilitate helpdesk via telephone support for software maintenance and change requests from clients after the live implementation of projects. Industry: Shipping port & logistics - cargo & port operations, finance and statistical reporting
Key area: Programming in Java, Visual Basic, mySQL and Crystal Report
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