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Work Background
Luxor Hotel & CasinoWorkforce Management Specialist
Apr. 2024United StatesDeveloped and implemented staffing models and forecasting tools to optimize workforce efficiency, resulting in a 15% reduction in labor costs while maintaining high service standards. Analyzed historical data and trends to create accurate staffing forecasts, ensuring appropriate coverage during peak and off-peak periods, which improved operational performance. Collaborated with department heads to identify staffing needs and create schedules that enhanced team productivity and employee satisfaction. Utilized WFM software to monitor real-time staffing levels and adjust schedules dynamically, leading to a 20% improvement in customer service response times. Conducted training sessions for management and staff on workforce management best practices, fostering a culture of continuous improvement and accountability. Generated and presented detailed reports on workforce metrics and performance to senior management, enabling data-driven decision-making for resource allocation. Assisted in the development of policies and procedures for workforce management, ensuring compliance with labor laws and organizational standards.
Nevada Army National GuardSquad Leader
Mar. 2024United StatesLed and managed a diverse team of 16 Soldiers, ensuring operational readiness and cohesion through effective training, mentorship, and leadership. Developed and executed training plans that enhanced individual and team skills, resulting in a 60% increase in overall squad performance during evaluations and drills. Coordinated logistical support and resource allocation for training exercises, ensuring mission success while maintaining compliance with safety and operational standards. Conducted regular performance assessments and provided constructive feedback, fostering professional growth and enhancing team morale and discipline. Acted as a primary point of contact for communication between squad members and higher command, facilitating efficient information flow and mission execution. Implemented tactical strategies during field operations, resulting in improved readiness and effectiveness in simulated combat scenarios. Maintained accountability for equipment and supplies valued at over $1.6 million, ensuring proper maintenance and readiness for deployment. Contributed to team-building activities that strengthened unit cohesion and promoted a positive and inclusive environment.
Nevada Army National GuardTraining NCO
Jan. 2022 - Mar. 2024Las Vegas, Nevada, United StatesCollaborated with company leadership to develop training plans and programs aligning with unit mission objectives, enhancing Soldier preparedness. Conducted and supervised training activities, ensuring Soldiers were properly trained and prepared for their roles. Monitored and evaluated the effectiveness of training programs, making adjustments to improve outcomes. Maintained accurate training records and ensured compliance with safety protocols during training exercises. Coordinated travel for Soldiers attending schools and training, ensuring compliance with regulations.
Nevada Army National GuardAssistant S4
Mar. 2021 - Jan. 2022Las Vegas, Nevada, United StatesAssisting in maintaining accurate records of equipment, supplies, and materials. Which includes receiving, inspecting, and storing items, as well as conducting periodic inventories. Assisting in managing the flow of supplies and materials, ensuring they are available when needed. Including coordinating with vendors, tracking shipments, and maintaining stock levels. Assisting in organizing and coordinating equipment maintenance activities. Assisting in coordinating the transportation of personnel, equipment, and supplies which involved tracking shipments and ensuring timely delivery. Assisting in preparing and maintaining logistics-related documents and reports. This includes generating reports on inventory levels, equipment status, and logistics activities. I developed a tracking system which enable transparency between S4 and the supply sergeants as well as accurate and timely documentation of supply sergeant requirements. Assisting in facilitating communication and coordination between different units and departments. Assisting in providing training and support to personnel on logistics procedures and systems. Including ensuring compliance with regulations and best practices. Assisting in supporting emergency response operations, such as disaster relief efforts. This may involve mobilizing resources, coordinating logistics support, and assisting with recovery operations. Overall, as an Assistant S4, ensuring smooth logistics operations within the 17th STB, supporting the readiness and effectiveness of the organization.
Nevada Army National GuardHuman Resources Sergeant
Oct. 2010 - Mar. 2021Las Vegas, Nevada, United StatesI maintain personnel records for over 150 personnel at any time. I manage pay, training, and personnel files.I often work with several offices in order to get objectives completed in a timely manner. Prior to deployment in 2016, I single handedly compiled all nessecary documents for all 124 soldiers going on deployment. These documents included but were not limited to supporting documentation for pay and allowances, completed training (online and classroom), and medical records. Due to my record keeping Soldiers had no issues inprocessing before leaving the county. Since returning homestation, have worked very closely with superiors to fix personnel allocations to ensure Soldiers wer paid properly and still recieving their bonuses. I continue to strive to do what I can to help my fellow Soldiers to ensure they are given the tools they need to succeed and the knowledge on personnel actions that could effect their career in the future.
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