The Arc Allegany-SteubenDirector of Residential Service
Jun. 1993 - Jan. 2010Supervised 140 Residential Staff and eight Management staff, trained new Residential Staff on HIPPAand documentation compliance for services and billing NYS Medicaid. Assisted Residential Managers withcorrective personnel action with staff as needed. Created staff reward system to reward quality serviceto consumers, compliant documentation, and least missed work days.• Supervised care for 75 consumers from ages nine to 92, with varying disabilities, Mental Retardation,Cerebral Palsy, Mental Health, Autism, Neurological impairment and/or medical issues. Developedindividualized program for young men with Autism transitioning from school to work. Developed end oflife care protocol for all consumers served. Screened all referrals for OMRDD eligibility and best placementopportunities within the program.• Performed Administrative duties of budget management for NYS Medicaid funded program, submitted grants and funding proposals to appropriate State, Federal and Private agencies. Performed quality assurance/Compliance audits on each Residential environment, staff care duties, consumer money management, documentation, service records and regulation compliance on a regular basis. Created,implemented and trained on policy and procedures relating to the program.• Served on the internal Corporate Compliance committee, wrote internal policy and procedures based on State/Federal regulations regarding program documentation compliance, billing, HIPPA, and corporate
compliance, and provided services.