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Work Background
AgilifyBusiness Analyst
Mar. 2022United States• Led requirements gathering sessions with stakeholders to understand and document Medicaid and MMIS requirements, ensuring alignment with Enrollment project goals for LDH – Louisiana Department of Health.
• Maintain and prioritize the product backlog to ensure alignment with business goals and team capacity.
Define clear acceptance criteria for user stories and features to guide the development process.
• Created detailed user stories and use cases to guide software development teams, ensuring clear communication of requirements.
• Collaborated with cross-functional teams, including developers, QA testers, and product owners, to deliver high-quality solutions.
• Implemented Agile methodologies, resulting in a 20% increase in project efficiency and improved stakeholder satisfaction.
• Conducted data analysis to identify trends and provide actionable insights to enhance Medicaid program effectiveness.
. Gathered and analyzed business requirements for MMIS projects, translating them into functional specifications and user stories.
Doxan TechnologyBusiness Process Analyst
Jun. 2020 - Feb. 2022United States• Conducted data-driven analysis using tools like Power BI and Excel (Pivot Tables, Macros) to identify bottlenecks and recommend process improvements, leading to enhanced operational efficiency. • Spearheaded the development and implementation of an Agile product roadmap, ensuring alignment with Dell Technologies' corporate strategy and stakeholder expectations. • Collaborated with development and QA teams to ensure end-to-end traceability and seamless delivery of product features, utilizing tools such as Confluence, JIRA, and Trello to manage workflows and track progress. • Facilitated collaboration between cross-functional teams and stakeholders by leveraging Agile frameworks, ensuring alignment on product objectives, timelines, and deliverables. • Analyzed and documented business processes, identifying opportunities for optimization and automation to drive efficiency and improve user experience. • Prioritized and managed the product backlog, working closely with stakeholders to define user stories and acceptance criteria that aligned with business goals. • Designed and maintained workflows, process diagrams, and user interfaces, ensuring clarity and consistency in product development and stakeholder understanding. • Provided mentorship and guidance to team members on Agile and product management best practices, fostering a culture of innovation and continuous improvement. • Created and maintained comprehensive product documentation, including business process models (BPMN), user stories, and wireframes using tools like Lucidchart and Visio. • Conducted stakeholder engagement sessions to gather feedback, validate product concepts, and ensure alignment with market and business needs.
Geans edge technologiesScrum Master
May. 2018 - May. 2020United States• Acted as a liaison between business, operations, and technical teams, ensuring clear communication throughout the project lifecycle.
• Served as Scrum Master for Agile development teams, leading and coaching them in adopting Scrum practices.
• Coached and mentored teams in Scrum Framework, enhancing their understanding and adoption of Agile principles.
• Facilitated all Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives, to maintain Agile rhythm.
• Collaborated with the Product Owner to align the team with the product vision, sprint goals, and key project information.
• Shielded the team from external distractions, allowing them to maintain focus on their tasks and goals.
• Integrated Agile principles into daily team activities, ensuring smooth and efficient delivery of projects.
• Managed internal and external communications, including task coordination, progress reporting, and dependency management.
• Provided Agile coaching, encouraging teams to follow Agile processes and participate fully in ceremonies.
Mack IV ConsultBusiness Analyst/ Product Owner
Jul. 2013 - Dec. 2017Lagos State, Nigeria• Gathering requirements to understand business goals and objectives using interviews, JAD sessions, and brainstorming.
• Create and manage development artifacts (use cases, user stories, process flows, diagrams, requirements, technical specifications, high-level approaches, as needed)
• Eliciting information from multiple sources and creating clear, measurable, testable requirements for a software solution that satisfies all inputs
• Decomposing customer and internal systems specifications into software requirement specifications
• Work with QA to create Requirement Traceability Matrix from test procedures back to requirements and customer specifications
• Planning, eliciting, capturing, analyzing, and validating business, functional and technical requirements.
• Conduct user acceptance testing including developing and executing test cases, communication with project teams, validating and documenting results.
• Act as a liaison between the business line, operations, and the technical areas throughout the project cycle
• Collaborate with Software Developers, and IT teams to ensure clarity of requirements.
• Acting as a technical liaison with end-user clients during the development of software requirements, designs, and test procedures
• Assist with continuous upgrade testing as needed to ensure expected functionality for clients
• Perform analysis of existing systems and document the related business concepts and process flows.
• Applying analytical skills to integrate the diagnostic system and make a recommendation
• Identifies business/system needs and recommends solutions as well as assists with the testing strategies and develops preliminary findings.
EXAMPLANET SERVICESHuman Resources Manager
Jan. 2011 - Jul. 2013Lagos State, Nigeria• Overseeing recruitment, selection, and the onboarding process.
• Managed the company’s appraisal system and conducted appraisal meetings.
• Ensured that the company’s procedures comply with employment regulations.
• Managed and trained the HR team
• Monitored various aspects of an employee’s performance, such as attendance and sick leave
• Accessed the need for training and then designing and implementing training programs accordingly
• Handled any disciplinary processes and formal grievances
• Setting and reviewing pay structures and employee perks and benefits
• Maintained a relationship with the customer throughout the entire process when they opted for services.
• Bring creative and innovative ideas to the team to provide astounding service for our customers and clients.
• Managed existing client relationships to ensure their needs are met.
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