Trisha Schmidt

Health and Wellness Coach

Call CenterCustomer Support RepresentativeSupport SpecialistSales Representative📝 Influencer or BloggerCustomer Success ManagerHealth CoachAssistantOffice AssistantUndergraduate StudentCustomer ServiceMedicalEducationChat SupportCustomer Care SpecialistCustomer Retention SpecialistData Entry🎓 Student

I recently enthusiastically transitioned into the health and wellness field, embracing new opportunities for growth and impact from a background in Early Childhood Education and Family Advocacy. Additionally, I have 6 years phone customer services, retention through positions held at Wells Fargo, Century Link, and CitiBank. My passion lies in empowering individuals to reclaim their resilience. I am committed to supporting mental health journeys by fostering environments that promote emotional safety, personal growth, and equitable access to care. Having witnessed the transformative power of trauma-informed care and community-based mental health initiatives, I strive to bridge gaps in support systems so that every person— regardless of geography or circumstance—has the opportunity to thrive. Remote positions can be daunting as some find the lack of humanness difficult for some individuals to connect. However, the correct Interpersonal skills can bridge that gap by fostering empathy, active listening, and meaningful connection—even across digital platforms. In my experience, intentional communication and a trauma-informed lens not only create trust but also ensure that every individual feels seen, heard, and supported regardless of physical distance. S K I L L S Time management Organizational Skills Leadership Computer Skills Banking Customer Retention/Service Skills in call Center Curriculum Management ECE Knowledge Mental Health Strageties RASMUSSEN UNIVERSITY Bachelor Health Science Health and Wellness 2025-current Early Childhood Education 2015-2018 Colorado Technical University 2002-2004 Medical Assisting Six months ago, I received a diagnosis that changed everything—Mast Cell Activation Syndrome (MCAS), a rare chronic illness that shook the foundation of how I related to my own body and wellness. What began as a bewildering spiral of symptoms evolved into a powerful awakening. Through this deeply personal journey, I’ve come to understand the invisible weight that so many carry, navigating systems that of