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Work Background
Washington University OrthopedicsProject Program Coordinator
Aug. 2022 - Jul. 2025United StatesFacilitated cross-departmental collaboration to ensure timely and successful delivery of program objectives, maintaining alignment with scope, schedule, and organizational priorities. Responsible for onboarding approximately 20 incoming fellows annually, guiding them through obtaining Missouri licensure, BNDD, and DEA registrations. Also facilitated their credentialing with Barnes-Jewish Hospital and Barnes-Jewish West County Hospital. Reviewed and approved 200–300 supplier invoices weekly, ensuring accurate cost center allocation, adherence to financial policies, and improved fiscal accountability. Maintained and managed program databases, supporting precise data analysis and reporting across department-wide and 12 specialty division dashboards and monthly metrics. Led continuous improvement efforts to increase program responsiveness, streamline workflows, and drive efficiency across core processes. Drafted, edited, and refined sensitive correspondence, reports, and documents to maintain professionalism and clarity. Coordinated complex calendars and scheduled meetings for four directors and the department's executive director, ensuring seamless alignment of priorities and availability. Provided ongoing scheduling support as needed for high-level leadership.
WashU Medicine OrthopedicsAdministrative Assistant
Jun. 2021 - Aug. 2022St. Louis County, Missouri, United StatesProvided administrative support by managing calendars and scheduling meetings for four directors and the executive director, ensuring smooth coordination and minimal scheduling conflicts. Coordinated department-wide events for 90+ employees, ensuring seamless planning and execution. Handled high-volume phone communications, directing inquiries to appropriate personnel with efficiency. Supported special projects and organizational initiatives, enhancing overall operational effectiveness. Monitored and replenished office supply inventory to support uninterrupted departmental function.
Shriners Hospitals for ChildrenFiscal Specialist
Apr. 2020 - Jun. 2021St Louis, Missouri, United StatesRecorded and deposited all cash receipts, including donations and miscellaneous income. Maintained accurate records of fixed assets across hospital facilities. Coordinated fixed asset management with Shriners Hospital Headquarters in Tampa, FL.
Shriners Hospitals for ChildrenIntake Coordinator
Jan. 2020 - Apr. 2020
Signature Medical GroupAppointment Scheduler
Feb. 2018 - Dec. 2019Saint Louis, MissouriReviewed patient medical histories before scheduling appointments. Performed follow-up calls to confirm scheduled appointments. Input patient data into the electronic health record system. Updated customer information in the database with precision. Greeted patients upon arrival and provided necessary paperwork. Generated daily reports on booked, canceled, and rescheduled appointments. Verified insurance information before booking appointments. Collaborated with team members to achieve departmental objectives.
MercyPatient Care Technician
Jul. 2015 - Feb. 2018Festus, MissouriEnhanced patient satisfaction by assisting with bathing, dressing, and exercising. Transported specimens and laboratory items, verifying documentation for authorized delivery. Prepared patients for surgery or examination by shaving and draping appropriately. Provided emotional support to patients and families during challenging situations. Delivered exceptional patient care based on physical and psychological assessments. Organized supplies to maintain adequate stock levels throughout shifts. Maintained cleanliness of patient areas through minor housekeeping tasks. Monitored patient intake and output, reporting significant changes to medical staff.
Gander MountainSales Associate
Nov. 2014 - May. 2015Fenton, MissouriAnswered store and merchandise questions and led customers to the wanted items. Developed promotional strategies to increase sales volume. Handled returns and exchanges according to company policies. Attended weekly team meetings to review performance goals and objectives. Worked with fellow sales team members to achieve group targets.
Dunn’s Sporting GoodsSales Associate
Nov. 2008 - Oct. 2014Pevely, MissouriAssisted customers by addressing merchandise inquiries and guiding them to the desired items. Processed returns and exchanges in compliance with company policies. Calculated sale prices, total purchases, and managed cash or credit transactions efficiently.
Vogel Sheet Metal & Heating, Inc.Administrative Assistant
May. 2008 - Aug. 2008Fenton, MissouriAnswered and quickly redirected phone calls to the correct people. Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services.
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