Larson-Juhl AustraliaFulfillment Manager
Jul. 2022 - May. 2025Brisbane, Queensland, Australia• Increased production capacity through improved planning and organisation, managing sudden influxes effectively.
• Implemented scheduling and filing systems for printed media, ensuring clear procedures and real-time job tracking.
• Reduced costs and wastage by standardising materials and recommending cost-effective alternatives.
• Enhanced workflow by optimising workspace layouts and surfaces.
• Conducted analysis of consumable usage for accurate and timely ordering, minimising warehouse pressure and production interruptions.
• Collaborated with chop department to eliminate choke points and ensure timely order fulfillment.
• Analyzed order history to forecast future requirements accurately.
• Improved print media handling, reducing reprints and damages.
• Built trust with high value customer, ensuring timely order fulfillment and improved product quality.
• Collaborated with key staff to enhance product quality, increasing customer confidence.
• Cleared backlog of over 200 orders for international print-on-demand customer, processing 98% of weekly orders.
• Completed all pre-Christmas retail orders ahead of schedule.
• Oversaw daily workflow of up to four staff members, provided training, and expanded team skills.
• Fostered a supportive team dynamic and documented roles and responsibilities.
• Acquired additional skills to cover production gaps.
• Committed to proactive management, continually reviewing systems and processes to drive value and contribute to Larson Juhl's success.