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Work Background
ECS FederalCustomer Service Analyst
Feb. 2022 - Nov. 2024United StatesIn my role as a Customer Service Analyst at ECS Federal, I am responsible for onboarding customers for business profiles, enabling them to create labels for packages and returns. Registering customers to use Webtools supported by USPS was also a key aspect of my role. I successfully streamlined the shipping processes for numerous clients, ensuring efficient and effective label creation and package handling.
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