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Network Power<100 people
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Call Center
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Customer Service
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Work Background
DFASInstructional Design Specialist (Technology)
Apr. 2024
CaLâBeau Productions Lead Consultant
Nov. 2020 - Nov. 2023United StatesRecruit and onboard new team members. Create training needs assessments. Coordinate end-to-end logistics for online Zoom trainings. Utilize Captivate and Articulate 360 to institute training courses and interactive tours. Examine training results to determine ROI.
• Key Contribution: Expanded client database by 40% and increased sales by 75% through effective marketing and retention strategies.
FreelanceFreelance Writer
Jan. 2020 - Apr. 2022United States
Independent ContractorTrainer
Apr. 2016 - Jan. 2019United StatesInstructed and certified trainers, conceptualizing and facilitating 10-25 student classes. Assessed training needs and established learning objectives. Crafted comprehensive health and wellness courses.
• Key Contribution: Seamlessly certified 100+ instructors within first year of the role.
• Key Contribution: Successfully designed and established 13 new systematic manuals (complete with accompanying live intensives).
PureEyeDiasFounder
Apr. 2013 - Jan. 2019Ideated curriculums for 35-50 student courses. Proposed, coordinated, and proffered company seminars. Created and maintained quarterly and yearly budgets. Facilitated client reporting.
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