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Work Background
Peter Sage - Elite Mentorship ForumProgram Director
Apr. 2024Spearhead marketing and operational initiatives for live and online personal growth programs. Regularly Support In-Person and Online events of 800+ participants each. Drive and optimise project and team workflows both for Marketing and Product Delivery. Lead L10 Leadership Boards across two entities, ensuring alignment with company vision and goals. Identify and implement software cost optimisations, leading to 2 or 3 figure dollar savings wherever possible without sacrificing efficiency.
SOMA BreathOperations Director
Mar. 2023 - Apr. 2024Managed all marketing board tasks and project flows to ensure smooth delivery of Remote and In-Person Event Launches. Led the customer support function and built all internal procedures from the ground up.
Drove operational clarity and efficiency across product, certification, and consumer app lines. Coordinated the launch of the SOMA Breath App, aligning cross-functional teams for timely delivery.
Streamlined operations and improved product delivery through ongoing optimisation. Supported recruitment by identifying needs, briefing roles, and guiding selection.
SOMA BreathMarketing Project Manager
Mar. 2023 - Oct. 2023
Better BeliefHypnotherapist & Mentor
Jun. 2022Exeter, England, United KingdomDelivered transformational hypnotherapy and mindset coaching for global private clients.
Clients describe life-changing results — including resolution of anxiety, compulsions, and emotional eating. Recognised for a calm, non-judgmental presence and the ability to connect the adult and child mind — building self-trust and creating inner alignment.
RTT MethodProject Manager
Mar. 2021 - Mar. 2023Managed product and marketing project delivery for world-renowned therapist Marisa Peer. Managed all marketing board tasks and project flows in to ensure smooth product and project delivery.
Ran daily marketing sprints to align teams and keep execution on track. Launched multilingual versions of flagship products, including RTT® Spanish and Shopify suite.
Managed end-to-end marketing funnel execution, including legal documentation, internal coordination, and quality assurance. Led cross-functional team collaboration, aligning support, social media, and operations around key campaigns. Oversaw community platform technical transitions to ensure seamless digital performance with minimal disruption to end users. Supported in-person events in the UK and Dubai, providing both training facilitation and hands-on logistical support. Delivered live webinars and virtual events, coordinating cross-team readiness and real-time execution. Optimised software usage and reduced operational expenses during periods of organisational transition.
BPA Quality UK | Contact Centre Quality MonitoringProject Manager
Jun. 2016 - Mar. 2021Exeter, United KingdomAccelerated Career Growth: Advanced rapidly through four roles, from analyst to project leadership, based on consistent delivery, proactive problem-solving, and exceptional cross-functional collaboration. Corporate Training Excellence: Designed and delivered multi-week corporate training programs for international students, engaging large class sizes and earning consistent praise for clarity, engagement, and practical application. Scalable Growth Leadership: Served as a key enabler during periods of rapid growth, driving logistical coordination, stakeholder alignment, and smooth adoption of new processes to ensure sustained performance. Operational Impact: Played a pivotal role in global operational improvement initiatives, streamlining processes and defining internal best practices across multiple departments and hundreds team members, resulting in measurable quality and productivity gains. Quality Leadership: Frequently recognised as a “target setter” for quality and execution in world class client feedback, serving as a trusted point of reference for both peers and clients. Empathetic Team Building: Built a reputation for combining strategic thinking with empathy, boosting team morale and performance during high-pressure phases and organisational transitions. Client Representation: Trusted to represent BPA in high-visibility client engagements, contributing to long-term relationships and measurable improvements in service delivery.
BPA Quality UK | Contact Centre Quality MonitoringProduction Team Leader
Oct. 2013 - Jun. 2016Exeter, Regno Unito
BPA Quality UK | Contact Centre Quality MonitoringTeam Instructor
Dec. 2012 - Nov. 2016
BPA Quality UK | Contact Centre Quality MonitoringIndependent Quality Evaluator
Oct. 2012 - Oct. 2013Exeter, Regno Unito
Globe English Centre LimitedAdministrative Assistant
Jun. 2012 - Sep. 2012Exeter, Regno Unito
Wall Street EnglishPersonal Tutor
Jan. 2010 - Jun. 2012Udine, Italia
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