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Work Background
Associate Director, Product Manager
AfinitiAssociate Director, Product Manager
Mar. 2023Ankara, TurkeyLeading product strategy and delivery for Afiniti’s next-generation AI Agent (Chat & Voice Bot) and Mega Cloud Contact Center platforms. - Own end-to-end roadmap for security, safety, and observability components across AI and CCaaS products. - Designed and delivered observability stack with metrics, tracing, and alerting for cloud and on-prem deployments. - Defined data protection and compliance requirements (SOC-2, ISO-27001) and ensured platform security alignment. - Drove on-prem to cloud evolution, coordinating across engineering, QA, deployment, and design teams. - Partnered with executive leadership to define Working Backwards PR/FAQ documents and A/B testing plans for AI product validation.
Senior Engineering Manager
AfinitiSenior Engineering Manager
Jun. 2021 - Mar. 2023Ankara, TürkiyeManaged two backend teams responsible for Afiniti’s CTI Gateway and Reporting Interface services within the Mega High Capacity Contact Center product. - Delivered high-availability on-prem architecture deployed across dual data centers for enterprise clients. - Ensured zero blocker defects over two years through rigorous CI/CD pipelines and structured release management. - Mentored engineers, improved code quality via peer reviews, and optimized delivery processes across teams. - Collaborated with product and architecture groups to translate business requirements into scalable, maintainable solutions.
Software & Test Group Manager
ICterra Bilgi ve İletişim TeknolojileriSoftware & Test Group Manager
Jan. 2021 - Jun. 2021Ankara, TürkiyeLed a 20-person software and testing organization delivering defense communication and radar systems for Aselsan. - Directed multiple project teams from requirements to delivery under strict performance and security criteria. - Oversaw architectural reviews, planning, and resource allocation to ensure timely and compliant delivery. - Managed stakeholder communication, progress reporting, and formal project acceptance processes with Aselsan. - Scaled the engineering team up to 20 members, securing Aselsan’s formal approval for expanded delivery scope.
Software Architect, Technical Team Lead
ICterra Bilgi ve İletişim TeknolojileriSoftware Architect, Technical Team Lead
May. 2019 - Jan. 2021Ankara, TurkeyServed as Technical Lead and Software Architect for Radar Electronic Support (ES) System, a core component of radar electronic warfare suite developed as a subcontractor to Aselsan. - Led architecture design and development of signal detection, classification, and visualization modules integrating hardware and software components. - Applied Agile methodologies to manage distributed development and testing teams. - Contributed to defining software requirements, interface specifications, and design documentation. - Ensured delivery quality and traceability through continuous integration and Atlassian-based project workflows.
Software Expert
ICterra Bilgi ve İletişim TeknolojileriSoftware Expert
May. 2017 - May. 2019Ankara, TürkiyeDeveloped Java-based mission software for electronic defense systems utilizing OSGi, Swing, and established design patterns (Factory, Singleton, MVC). - Created and maintained reusable UI components adopted across multiple Aselsan projects. - Contributed to full software development lifecycle using Atlassian toolchain and Git for configuration management. - Collaborated closely with system engineers and testers to deliver compliant, high-reliability software modules.
Software Engineer
Selex ES TürkiyeSoftware Engineer
Sep. 2015 - May. 2017• Developed C++ components for message handling systems, used by Turkish Navy, in compliance with CMMI Level 3 standards. reliability. • Contributed to integration and verification phases ensuring performance and system
Software Specialist
Karel ElectronicsSoftware Specialist
Apr. 2010 - Sep. 2015• Developed enterprise software modules for JBoss Portal using Java, JavaScript, and Struts. • Integrated IBM Rational Portfolio Manager via web services for project and resource management automation.
Intern
DuSoftIntern
Feb. 2009 - Jun. 2009Bilkent, AnkaraEndüstri stajı
Intern
Avain TechnologiesIntern
Jul. 2008 - Aug. 2008Helsinki, FinlandYaz Stajı

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Product & Engineering Management Expertise
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