24 Hour FitnessAssistant Manager
Aug. 2016 - Aug. 2019United States• Welcome 120 members and guests a day with a smile. Answer, screen, and forward incoming calls while providing company information when needed. • Create schedule monthly for the service team and childcare team. Assign personal goals to 20 team members, directing proper assistance in retail, fitness, and membership services. Weekly one-on-one coaching with individual team members to achieve improvement.