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Work Background
Waxing The CityManager
Jan. 2025
POPULATION SALON LLCGeneral Manager
Mar. 2022 - Jan. 2025San Francisco, California, United StatesI manage a highly dynamic team of 30 employees between two locations at one of
the city’s most coveted salons, Population. •Staff management including schedules, payroll, hiring and onboarding as well as
providing feedback and opportunities for growth
•Designing and managing apprentice education program
•Planning events to improve team bonding & education, and leading team
meetings
•Finding brands that aligned with our core values, establishing relationships and
curating a selection of products to cater to the needs of our clientele
•Keeping everything functioning in the salon by managing projects for repairs,maintenance & upgrades which means sometimes getting my hands dirty
•Introducing new ideas for the team to elevate client experience & improve
efficiencies and ensure customer satisfaction
•Developing the brand by continuously improving the design and content of the
company website and social media channels
PapaiaRetail Business Owner
Jan. 2020 - Jan. 2023United StatesI developed and launched an online store called Papaia that curated eco friendly & non toxic feminine and self care products. Our focus was on providing education and high quality products that empower people across the US. I hosted a podcast, wrote a blog, collaborated with brands and went on to opening a brick & mortar in Corte Madera Town Center for a year. The foundation of the brand was accessibility, quality, sustainability and honesty. We supported sea turtle conservation and keeping our oceans clean as well as donated 2% of all purchased to Planned Parenthood.
diPietro Todd SalonsSalon Coordinator / Marketing & Promotions
May. 2018 - Sep. 2019United States• Customer Service
• Booking and Checking out Clients
• Internal Product Marketing
• Social Media Manager (Instagram)
• Running Promotions
• Acting Manager when Management was out
• Collaborating on updating salon branding
• Product inventory and display organization
Golden Gate EventsAssistant Coordinator
Jan. 2018 - Jul. 2024United States• Day of coordination for weddings and events • Bartending • Food Service
Bright Business MediaOffice Manager/Social Media Manager
Jan. 2018 - May. 2018United States• Manage incoming and outgoing calls
• Check client emails and respond accordingly
• Prepare weekly sales/events call logs and Level 10 reports
• Prepare Media Kits for Sales Trips
• Prepare and organize items for Trade shows
• Manage subscription and magazine circulation
• Assist with recruiting efforts
• File Insertion Orders
• Calculate inventory, order and stock supplies
• Maintain office area
• Proficient in use of Sales Force and 8x8
• social media content design, copy & management
D&O SalonSalon Manager
Sep. 2015 - Jan. 2018United States• Answered and managed incoming and outgoing calls & Emails
• Managed salon appointment books
• Managed staff schedules and breaks.
• Handled all transactions from salon services and secured the money
• Kept accurate clientele records and filed forms and receipts in a neat and organized manner
• Hiring & onboarding • Created company’s first employee manual including training and development.
• In charge of write ups and verbal warnings and communication
• Calculated inventory and ordered Salon products and supplies
• Assisted with Payroll
• Prepared Monthly Revenue Reports
• Managed bank deposits and cash drawer
• Arranged classes and special events for salon staff
• Maintained a clean reception area, salon retail stock, including lounge and associated areas.
• Scheduled staff meetings and hosted education
• Communicated with Sales representatives regarding orders, new products, and billing
• Salon Marketing
• Social media & Website management
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