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Global HR Business Partner
Morgan StanleyGlobal HR Business Partner
Apr. 2024 - Apr. 2025Alpharetta, Georgia, United StatesAs HR Business Partners within our HCMSD program, we are committed to delivering outstanding problem-solving solutions tailored to the needs of our workforce. Utilizing our AskHR platform, we proficiently handle a wide range of responsibilities, including resolving accommodation requests, managing vetting processes, providing relocation assistance for international, domestic, and short-term assignments, overseeing COVID-19 case management, out of office, facilitating repayments for tuition or green card applications, and conducting simulated phishing cases. We serve both employees and managers by effectively addressing the cases they submit through the portal, ensuring a seamless and supportive experience for all.
Principal Owner
The Interview CafePrincipal Owner
Oct. 2023Atlanta, Georgia, United StatesAs an experienced HR Strategy & Talent Acquisition Consultant with The Interview Cafe, I specialize in providing tailored staffing solutions and management strategies across diverse industries, with a particular focus on the healthcare sector. I am dedicated to revolutionizing the hiring landscape by offering comprehensive services, including resume writing, interview coaching, and career navigation. In my current roles, I work with clients in wellness and waste management, enhancing workforce effectiveness and fostering a positive organizational culture. At a premier wellness clinic, I am responsible for onboarding new hires, managing employee relations, and overseeing all aspects of staffing and office management to ensure that the team is equipped to deliver exceptional care. As the HR Director for a waste management company, I lead initiatives to boost employee engagement and streamline HR processes, contributing to the overall success and sustainability of the organization. I prioritize innovation and efficiency by ensuring a seamless, paperless application process and rapid response times for a smooth recruitment experience. My commitment to creating an inclusive and unbiased environment drives me to eliminate biases from recruitment processes, while also providing access to live databases that connect talented individuals with organizations aligned with their career goals. Overall, I am committed to delivering exceptional services that empower individuals in their job search and assist organizations in finding the best talent. With a passion for enhancing workplace dynamics and a focus on aligning talent with business goals, I leverage my expertise to support my clients in achieving their strategic objectives.
Sr Talent Acquisition Partner
MarsSr Talent Acquisition Partner
Apr. 2022 - Oct. 2023Atlanta, Georgia, United StatesAs a Sr. Talent Partner, I was responsible for driving the talent strategy for each manufacturing site. This includes providing guidance and support to hiring managers on the recruitment process. Working closely with leaders, collaborated to identify the core capabilities and experiences necessary for success in the roles within the scope. Additionally, created a strategy for senior-level requisitions, partnering with senior stakeholders to attract diverse candidates who possess the skills and capabilities needed to achieve short and long-term business objectives. As the Talent Point of Contact for the assigned GA sites, I worked in partnership with business partners and leaders. I anticipated the hiring needs across the supported segment(s) ad demonstrated teamwork and collaboration in a professional setting. To source qualified candidates, I utilized various channels such as job postings, LinkedIn, CareerBuilder, SuccessFactors, Phenom People CRM and virtual career fairs. This enabled me to identify and engage with candidates who meet both current and future requirements. Managing relationships with key recruitment providers also was a part of my role. Ensured that the partners understood the values of the organization and consistently represented the employer's reputation to hiring managers and candidates. In addition, I collaborated with the Recruitment Process Outsource vendor to build an maintain an external talent pipeline.Established and nurtured relationships with then internal sourcing team, external agencies and Associate Resource Groups. Staying updated on leading edge-external recruitment best practices was essential in this role. Lastly, I traveled to sites within the region to establish relationships, gain insights into the roles that will be recruited and understand the unique ways of working in each site. Overall, my responsibilities included being instrumental in meeting hiring needs and aligning with the organization's business objectives.
Chemist
MarsChemist
Feb. 2018 - Apr. 2022Atlanta, Georgia, United StatesPerform all laboratory analytical tests and procedures in support of new product development, Certificates of Analysis. Raw ingredient testing, factory support and other business needs. Operates, maintains, and troubleshoot analytical instruments. Specific instrumentation includes but are not limited to auto titrator, viscometer, refractometer, densitometer, water activity, hardness, particle size, FTIR, HPLC, GC and LC. Carry out routine analysis and evaluate accurately while following documented methods to deliver true results in a timely manner. Information is compiled data entry through LabVantage/LIMS. Incorporate compliance and regulations through ISO17025, GMP, HAACP and all Health & Safety guidelines for the site and lab. Work as a team player including open and honest communication, respecting confidentiality with any laboratory information. Perform and serve as the Feedback Specialist, NIR Program, Team LIMS administrator and Metrologist for the Analytical Department. Performs technical writing for Standard Operating Procedure (SOP’s), test methods, project reports and other laboratory quality protocols. Remain current that can be applied to lab/job by reviewing professional literature and/or attending training sessions. Support the GNV lab with GAIT, vendor discussions and technical forums. Participate in cross functional teams in order to solve complex problems and identify innovative solutions throughout the factory and lab. Participate in training technicians on GQ policies, analytical methods and equipment. Responsible for developing methods, maintenance, sterilization and perform analytical testing on GC and HPLC.
Talent Acquisition Specialist
RandstadTalent Acquisition Specialist
Aug. 2015 - Feb. 2018Flowery Branch, Georgia, United StatesMaintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. Maintains the work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepares employees for assignments by establishing and conducting orientation and training programs.
Telesales Representative
Comcast BusinessTelesales Representative
Jul. 2015 - Aug. 2015Alpharetta, GAMakes outbound calls to existing customers to sell products such as High Speed Internet, CDV, or Video service as well as displays a strong on focus on goal achievement and results Generates prospective customers through cold calling and closes sales generated by cold calling by displaying excellent verbal and written skills Keeps-up-to-date with industry knowledge, as well as the competitive posture of the company. Maintains a thorough knowledge of Company products/services Informs customers of new services available Contacts customers to check quality of services, to discuss past due bills, or to verify installment dates Demonstrates strong influencing skills with customers, influencing them to purchase products and services Manages customer interactions by resolving issues and managing communication
Human Resource Generalist/Marketing Proposal Coordinator
SOL ENGINEERING SERVICES, LLCHuman Resource Generalist/Marketing Proposal Coordinator
Apr. 2013 - Jun. 2015Jackson, Mississippi, United StatesFull life cycle recruitment for Talent Acquisitions, contract, contract to hire and permanent placement on skill sets within professional, environmental, engineering, clinical, scientific, and commercial disciplines Implement and deliver innovative strategies to attract and hire a diverse pool of qualified technical talent Managed a dynamic requisition load, ensuring that all priorities and goals are achieved Advise program officials of the procurement instruments to be used and assist in the preparation of statement of works Coordinated with the proposal team to regulate inputs and evaluation of rapid response proposals and graphics Supervised the schedules and resources involved in the production and delivery of a response Devised bid packages and disseminated documentations to proposal teams and obtained all bid files, folders and records. Supervised the production of drafts and final text and graphics Received input from writers and staff and recorded all proposal materials Facilitated bid reviews and status meetings. Work with engineering, marketing, accounting, HR, customer’s (municipal, local, federal and private/commercial) and / or partners to establish and evaluate design concepts and requirements for engineering proposals and related product Investigate engineering proposals’ characteristics such as its market appeal, how efficiently the management and technical approach can be implemented, and ways of distributing, using, cataloging and maintain them Advise SOL on issues involving corporate image projects or problems
Human Resources Specialist/Employee Relations
Fox/Everett, Inc.Human Resources Specialist/Employee Relations
Aug. 2012 - Apr. 2013Madison, MississippiDeveloped and executed advanced staffing and sourcing strategies, sourcing and recruiting professional-level candidates for proposal requisitions, building quality pipelines of passive and active talent Collaborated within cross-functional teams to understand project scopes, timelines, and talent requirements for proposal and competitive opportunities Handled the online website that provides benefit information to employees and providers Processed miscellaneous checks for expenses paid within the company (CVS drugs, postage and admin fees) Created and designed insurance cards through our RedCard system Developed monthly reporting for our clients Uploaded summary plan of benefits for each group that we provided services Worked with customer service to order and email cards to members Provided a cost analysis report to the management team Provided COBRA participant customer service calls Completes and mails various COBRA notifications, rate change notice, notice of approaching end of eligibility Process enrollments and payments through our WebCobra system Processes premium reports, active census reports, and various reports requested by clients Processed terminations of coverage within databases, send appropriate correspondence to participant and notifies carrier, or broker of termination Refunds and NSF items from participants Requests and updates new plan renewal information Stays up to date on latest insurance related legislation
Business Analyst Quality Assurance
Blue Cross & Blue Shield of MississippiBusiness Analyst Quality Assurance
Oct. 2000 - Jun. 2012Flowood, MississippiI have 12 years of professional experience, preferably in a Claims or Operational Support role. My responsibilities include reviewing a biased sample of federal, local, Medicaid, Medicare and state claims. I would analyze performance and identify opportunities for improvement through process and system changes. Additionally, I managed inquiries from various internal teams and ensure results are delivered within agreed timelines. I was also responsible for reconciling and reporting discrepancies found in insurance claims. Communication was a key aspect of my role, as I would interact with customers, employees and other individuals to answer questions and explain information. I would compute, record and proofread data, records and reports. As a part of my role, I would implement ideas to decrease error reduction ratio. I had the ability to work independently with little supervision and acted as a resource for the adjustments and claims area. Collaborating closely with the training department and business analyst, I would recommend solutions including root cause identification. I would consult with project leaders when new procedures, difficult procedure or issue requiring clarification arise. I also assisted with QI documentation based on QI identified through QA. To stay up-to date, I maintained business processing knowledge by following and staying abreast of revised procedures in the Service Operations area. My experience also includes processing all types of claims through the AS400 system, resolving claim edits and manually keyed in hardcopy claims into our CLMS system.
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