Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
ICL - Performance Products LPLearning & Organizational Development Manager / Americas Region
Feb. 2015St. Louis, MOGlobal specialty minerals company with 12,000+ employees, operating across 30+
countries.
• Spearheaded the planning, design, and execution of regional and global learning
strategies, strengthening leadership development, workforce capabilities, and employee
engagement across the Americas.
• Collaborated closely with external vendors, instructional designers, HR Business
Partners, and internal stakeholders to scale learning initiatives, drive change
management efforts, and ensure programs are strategically aligned to evolving business
needs.
• Delivered leadership development programs for mid- to senior-level managers,
combining blended learning methods, executive coaching, and experiential learning to
accelerate leadership effectiveness.
• Created and launched innovative, tech-driven learning solutions including immersive VR
experiences, simulations, and self-paced content to expand learning accessibility across
diverse geographic regions and business units.
• Implemented and integrated learning management system (SuccessFactors) while managing integration of platforms like Degreed and LinkedIn Learning, ensuring optimal system performance, content integrity, and comprehensive learning records.
• Served as a trusted advisor to senior leadership, providing data-driven insights on
organizational culture, capability development, and learning investments to inform
strategic decision-making.
Centene CorporationCurriculum Designer
Jun. 2013 - Feb. 2015St. Louis, MOFortune 25 managed healthcare company serving government-sponsored and commercial healthcare programs.
• Designed interactive and scalable learning solutions that supported agent readiness, compliance requirements, and service excellence across key government health programs.
• Built a 4-week onboarding curriculum for newly hired customer service representatives, integrating adult learning theory, social learning techniques, and live call simulations to build service skills and customer empathy.
• Developed end-to-end instructional materials for Health Insurance Marketplace training, including SCORM-compliant eLearning modules, classroom activities, knowledge assessments, and operational job aids.
• Facilitated "train-the-trainer" sessions, equipping internal trainers with coaching frameworks, facilitation guides, and best practices to effectively lead training initiatives during the national ACA rollout.
• Crafted a 5-week Medicare Advantage agent training curriculum combining policy education, CMS compliance, and customer service role-play scenarios to enhance service delivery accuracy and compliance.
ScottradeSenior Training Program Lead
Apr. 2007 - Jun. 2013Greater St. Louis AreaNational financial services firm with 500+ branch offices and a reputation for personalized investing support.
• Led the end-to-end design, facilitation, and continuous improvement of enterprise-wide leadership development programs tailored to both branch and corporate teams.
• Designed and delivered a comprehensive 12-month blended learning leadership academy for emerging and existing leaders, integrating workshops, peer coaching, virtual learning, and experiential leadership labs.
• Directed the planning and execution of 48+ annual training events, collaborating with 20+ departments and 70+ internal speakers to deliver timely and impactful education to financial services professionals nationwide.
• Developed curriculum frameworks aligned with compliance standards, business strategies, and adult learning best practices to support operational excellence and service consistency across all branch locations.
• Partnered with business leaders to ensure training content evolved alongside regulatory changes, market shifts, and company growth initiatives.
Intch is a Professional Networking App for the Future of WorkSee more people like Iva on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
302974 people
17
Assistant manager
15
Human Resources @ UB Greensfelder
25
Health Safety and Environmental Consultant @ Oktopus
70850 people
15
Human Resources @ UB Greensfelder
42
Senior Mining Engineer @ Riot blockchain
41
Financial consultant @ Standard capital corporation