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Work Background
Software Engineer
CynergySoftware Engineer
Jun. 2024 - Jun. 2025Kansas City, Missouri, United States
Software Engineer - R&D Engineering
VerintSoftware Engineer - R&D Engineering
Aug. 2020 - Apr. 2024Remote
Sr. Business Analyst
VerintSr. Business Analyst
Nov. 2017 - Aug. 2020Overland Park, Kansas
Independent Consultant
Self Employed (Web Development and Data Analysis)Independent Consultant
Oct. 2016 - Oct. 2017Olathe, KansasResponsible for web design, development, and implementation as well as data analysis and mapping. o Gather business and technical requirements from stakeholders o Design web portal and create user stories and wireframes for review. o Develop front and backend functionality using HTML, CSS, Bootstrap, SQL, JavaScript, and Java. o Create Test Plans and Test Scripts. o Conduct UAT, System, Integration, and Regression testing. o Gather and analyze data using Python. o Map and cleanse data as needed. o Present data that supports decision-making.
Sr. Systems Analyst and Software Engineer
Zurich North AmericaSr. Systems Analyst and Software Engineer
Aug. 2015 - Oct. 2016Overland Park, KSResponsible for developing support tools to help IT manage financials and BAU submit required data to DTCC. o Developed three Excel Applications using VB and VBA to allow for data import from various sources and export imported data to a single fixed length flat text file for submission to DTCC. o Developed an Excel Application using VB and VBA to help IT Leadership Team manage and report on projects and financial data. o Developed macros using VB and VBA to support the testing team’s creation of automated testing. o Researched and developed solutions for the future architecture of systems supporting the new CLP line of business. o Conducted data analysis on current data streams to identify gaps and solutions that would support the new CLP architecture. o Created wireframes, users stories and test plans to support the three DTCC tools. o Created user guides for all tools created as well as application guides for code/error troubleshooting.
Sr. Business Systems Analyst
Waddell & ReedSr. Business Systems Analyst
Mar. 2014 - Aug. 2015Shawnee, KSResponsible for identifying and capturing business and technical requirements as well as recommending improvements to processes within the organization. o Gathered and managed requirements for five different projects that supported the Enterprise Data Warehouse and Mainframe Decommission initiatives. o Worked with senior management and business teams to identify and capture both current and future state processes for handling and managing insurance products and associated data. o Supported System Architects with researching, designing and mapping solutions that supported the creation of the Data Warehouse and decommission of mainframe systems. o Conducted process improvement analysis for various projects to determine opportunities to mitigate and/or minimize risk as well as reduce inefficiencies and points of pain.
Sr Business Analyst
The Kansas City Southern Railway CompanySr Business Analyst
Sep. 2013 - Mar. 2014Responsible to IT Web Services for Business Analysis Planning & Monitoring, Enterprise Analysis, Requirements Elicitation, Requirements Analysis, Requirements Management and Communication, as well as Solution Assessment and Validation in relation to three web sites. o Created a comprehensive analysis of the company’s public website against ten other competitor sites using benchmarking and comparative analysis. Presented the results to the executives of the Customer Experience Committee. o Completed enterprise analysis as well as requirements gathering, analysis, and validation for a complete rebranding and redesign of the public website. o Created wireframes, use cases, and use stories to support requirements gathered for public website rebranding. o Supported QA with creating test plans, cases, and scripts. And, when needed, conduct and participate in system integration and user acceptance testing. o Supported the newly formed process management office with identifying and documenting current state processes that were recognized during the requirements gathering process.
Sr Business Systems Analyst
Topaz Shared ServicesSr Business Systems Analyst
Oct. 2012 - Sep. 2013Kansas City, Missouri AreaResponsible to IT Web Services for Business Analysis Planning & Monitoring, Enterprise Analysis, Requirements Elicitation, Requirements Analysis, Requirements Management and Communication, as well as Solution Assessment and Validation in relation to three web sites. o Created a comprehensive analysis of the company’s public website against ten other competitor sites using benchmarking and comparative analysis. Presented the results to the executives of the Customer Experience Committee. o Completed enterprise analysis as well as requirements gathering, analysis, and validation for a complete rebranding and redesign of the public website. o Created wireframes, use cases, and use stories to support requirements gathered for public website rebranding. o Supported QA with creating test plans, cases, and scripts. And, when needed, conduct and participate in system integration and user acceptance testing. o Supported the newly formed process management office with identifying and documenting current state processes that were recognized during the requirements gathering process.
Missionary and Servant
YWAM Colorado SpringsMissionary and Servant
Apr. 2011 - Oct. 2012Colorado Springs CO, Turkey, and Olathe KSAttended Discipleship Training at Youth with a Mission (YWAM) followed by a two-and-a-half-month mission trip to Turkey. Then, spent six months supporting a church with their audio system and sound needs.
Process & Business Intelligence Manager (Consultant)
JP Morgan ChaseProcess & Business Intelligence Manager (Consultant)
Dec. 2009 - Mar. 2011Kansas City, Missouri AreaResponsible for designing, developing, and supporting the implementation of process management methodologies and strategies for Business Operations & Process Improvement within the Retirement Plan Services division. o Advised the business on the implementation of use case strategies, process management best practices, and CMMI integration within the organization. o Interviewed corporate executives, stakeholders, and staff to identify and document current and future state processes as well as any business requirements. o Created use cases and user stories to align with current state processes and documented known opportunities for process improvements. Completed over 31 processes within a 4-month period which was 9 more than originally required and two months ahead of schedule. o Designed, developed and implemented the strategies and methodologies for Process Change Management as well as the web-based Process Library and Business Intelligence Platform. o Designed and supported the development of an online web-based document repository.
Senior Business Analyst & Consultant
AMC TheatresSenior Business Analyst & Consultant
Jan. 2007 - Jan. 2009Kansas City, Missouri AreaResponsible for business systems and process analysis of Digital Theatre Management System, Mission Control Center, Program Analysis Model, and Film Booking application. o Worked with executives and project stakeholders to gather current and further state business processes. o Worked with stakeholders to gather, analyze, and document business requirements as well as network and system requirements related to application and hardware needs. o Partnered with project stakeholders to manage process and requirement changes and risks associated with changes. o Translated business, network, and system requirements into use cases, user stories, SIPOC, test cases and test scripts and supported QA with testing as needed. o Worked with a Delphi programmer to reconstruct and modify an existing application used to place movie titles into theaters. Enhancements and changes resulted in a reduction of time to complete placements from approximately one day to a couple hours. o Created user stories and wireframes to support development efforts. o Managed development project through the SDLC using the Agile method to modify and enhance system applications.
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