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Work Background
Member of the Board of Directors
2 HHH Ltd (Triple H 100.1 FM)Member of the Board of Directors
Dec. 2017Waitara NSW AustraliaElected at the AGM on 3 December as Member of the Board for Triple H 100.1 FM community radio
Secretary/ Research Assistant
The Hon.Catherine Cusack MLC, Parliamentary Secretary to the NSW PremierSecretary/ Research Assistant
Oct. 2016 - Jan. 2017Parliement House, Macquarie St Sydney*Prepare Correspondence, including letters, newsletters, press releases, speeches, research papers, drafting instructions, reports and minutes *Provide a reception service and respond and direct inquiries from constituents, members, media and other internal and external sources *Undertake office administration including establishment of office systems, organization of mail, filing and record management. * Coordinate the member's diary, organize appointments, assist the member to prepare for meetings and arrange travel and accommodation *Manage the member's personal and Parliamentary records, allowances and other entitlements *Respond to research and information (Legislation) requests and provide both written and oral advice to the member *Undertake word processing and provide other information technology support to the member, including production documents (mail merge & labels)
Electorate Officer
Louise Markus MPElectorate Officer
Apr. 2016 - Jul. 2016Federal Parliament Australia Researched Legislation/policy interpretation and provided advice Member of Parliament  Liaison with Ministerial offices and other government agencies when require  Ability to solve complex issues and adapt to changing circumstances, while also implementing strategic thinking  Reception and first point of contact in the office  Organising certificates and congratulatory messages  Drafted and coordinated distribution of correspondence and out sourced via other distributors  Record and disseminate incoming correspondence  Researched, referred and follow up on constituent matters  Assist in maintenance of constituent database  Liaison with local community groups and organisations New elector cycles  Co-ordinating telephone canvassing and volunteers for events  Working as part of a team to ensure constituent satisfaction  Other duties as required by the Office Manager for the Member  Other duties as required by the Member
Senior Electorate Officer - Mr Mark Taylor MP
Parliament of NSWSenior Electorate Officer - Mr Mark Taylor MP
Apr. 2015 - Jan. 2016Seven Hills Provided day-to-day support for my Member of Parliament (MP) both in the Electorate Office and in Parliament this included the drafting of briefs, and constituents’ correspondence with a high level of research and analytical skill. This included the organisation of certificates and congratulatory messages.  Project managed key government initiatives and events in Parliament, and in the Electorate.  Researched Legislation/policy interpretation and provided advice to Member of Parliament.  Managed media relations entailing organisation of interviews and conducting pre-interview preparation, and the development of written materials such as media releases.  Drafted and distributed quarterly newsletters on behalf of the MP, which conveyed key messages to the electorate on government projects and local community issues.  Drafted and coordinated distribution of correspondence and out sourced via other distributors  Managed office budget including the Member of Parliament's Entitlements Scheme, payment of invoices, budget forecast and bookkeeping.  External stakeholder engagement with other MPs, Ministers, community organisations and constituents. This included the coordination of backbench policy committee meetings, liaison with local Councillors, and constituents meetings to discuss local issues.  Direct management of junior staff and Undertake office administration including establishment of office systems to manage constituent matters (record management).  Coordinated a range of ministerial visits to local businesses, community organisations and government agencies.  Regularly monitored and developed social media content, and engaged with online community through frequent comments and responses.  Other duties as required by the Member
Founder
BizConnexFounder
Mar. 2015CherrybrookBusiness Consultancy and organise networking events. Linking businesses to the right people to grow their business. Major events with key corporate leaders presenting and allowing others to networking and build relationships.
NSW Membership Services Coordinator
Property CouncilNSW Membership Services Coordinator
Mar. 2008 - Nov. 2014SydneyOrganisation - Property Council of Australia The Property Council currently has approximately 2000 member companies, ranging from Australia's largest institutions, to private property investors and crucial service providers to the industry. Principally, the Property Council champions the interests of the industry in the political arena to ensure a better business environment for the property industry Member Relation - Monitor and understand member satisfaction levels. Design and implement a membership retention strategy, including: • a membership contact program • assessment of at risk members • a particular focus on the membership needs of our regional chapters • the methods of communicating value to members. Run the annual membership renewal process. Member Growth - Identify, research and approach prospects in the pursuit of sustainable growth of our membership base. Respond to membership inquires and pitching to prospective new business. Engender strong satisfaction among new members. Create and market products to meet member services need to sustain new and existing members. Introduced the Member Only Briefings and Member of the Month. Ensure existing members are at the appropriate membership category each year and new members enter at the correct level. Form policy and procedures in relation to membership. Advise and instruct colleagues on policy and procedures in relation to membership. Work with policy advisors to disseminated policy agenda to members and public. Holder of information, statistics and knowledge of membership trends in order to advise and forecast future activity. Financial - Control elements of a budget, implements actions to monitor and track budget to meet targets. Uses initiative to seek out opportunities to leverage and negotiate better purchasing practice for PCA. Coordinate the Member Only Briefing events and Retirement Industry Forums.
Marketing & Workshop Coordinator
FMRC LegalMarketing & Workshop Coordinator
Mar. 2007 - Oct. 2007Key Responsibilites: Tasked with ensuring smooth co-ordination of all Workshops in association with the Law Society of New South Wales. Accountable for handling the E-marketing and direct marketing of all workshop material, supervising website management, placing advertisements in Law Journals, monitoring the database management, liaising with presenters and participants and successfully organising venues and catering for all workshops and meetings.
Multicultural Development Coordinator
The Cancer Council NSWMulticultural Development Coordinator
Aug. 2001 - May. 2002Tasked to supervise staff and coordinate 5 Multicultural Advisory Committees and advise the team of the Multicultural Information Cancer Service and internal staff. Actively assisted in coordinating and preparing the launch for Multicultural Information Cancer Service in NSW. Designed the Multicultural Information Cancer Service pamphlets in 4 languages. Successfully established strategic alliances with external stakeholders. Created mutual beneficial relationship opportunities.
Director
Keemi Pty LtdDirector
Jan. 2001 - Jan. 2003Successfully promoted and gained publicity and wide media coverage, receiving local newspaper and radio coverage for The Foundation of Aged Care (Anglican Retirement Villages), for their Celebrating Centenarians' calendar featuring residences that were born at the turn of the century within a record timeframe of 2 months. Nominated for the Public Relations Institute of Australia (PRIA) awards. Gained an insight to the market from every aspect and position that is used in organizing and leading a Business. Managed self owned business, successfully placed proposals new win contacts, advised clients on the best method to promote and manage media. Placed procedures and delegated staff to manage client accounts and service them through effective management of business development
Parliamentary Liaison Officer, Electorate Secretary
Electorate SecretaryParliamentary Liaison Officer, Electorate Secretary
Jan. 1984 - Jan. 1998Sydney, AustraliaParliamentary Liaison Officer, Electorate Secretary and Welfare Officer. Electorate Secretary to Members of Parliament, Ministerial Adviser to the NSW Attorney General, Welfare Officer with Departments of Youth and Community & Correctives Services Handled inquires from the public, correspondence, initiated analysis, research and presented recommendations on law and order policies to Minister.
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