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Work Background
Blue RasterDirector of Operations
Jun. 2023
Blue RasterBusiness Operations Administrator
Nov. 2019 - Jun. 2023-Manages daily operations through collaboration with owners and senior management, performing an array of administrative tasks on an operational, tactical, and strategic level.
-Oversees all Human Resource functions: recruiting, new hire onboarding, benefits, payroll, organizational structuring; facilitate conflict and resolutions. -Drive, execute, and complete projects that don’t clearly fall within a department.
-Assists with website updates; created a new recruiting-focused website; Edits and writes blog posts; creates and curates content for major social media platforms.
-Manages sales pipeline reporting and assists with business development efforts in Salesforce; -Assists with high-level business development and marketing efforts. Helps nurture relationship with Esri and other GIS partners.
-Oversees conference planning, trade show management, and company events. Represents Blue Raster at conferences in our expo booth and at events.
-Helps facilitate IT initiatives from vendor research stage to company roll-out. -Manages Principal's busy calendar; proactively anticipates changes & conflicts. -Supports project managers with sales assistance; submits proposals, contracts, and other operations paperwork.
Blue RasterExecutive Assistant
Nov. 2016 - Nov. 2019
Blue RasterRecruiting & Business Support
Dec. 2015 - Nov. 2016
BENNET CONSULTING LLCVirtual Executive Assistant
Oct. 2014 - Jan. 2016Bennet Consulting is a boutique executive search firm specializing in helping professional services firms identify and hire senior-level talent. Worked closely with the principal to create new ways in which to improve efficiency and streamline candidate searches. Customized and maintained a large database of candidates in Jobscience and LinkedIn Recruiter. Organized a tremendous amount of contacts and information into meaningful categories, skills, and other searchable criteria. Continued ongoing research to find new and qualified candidates, using both LinkedIn and legal marketing websites. Formatted position descriptions, resumes, client proposals, emails, and submissions. Handled both incoming and outgoing correspondence for the principal with discretion and confidentiality. Managed calendar and scheduled client calls and interviews. Followed the full cycle of a search and kept track of progress and candidate status.
Keystone, Inc.Office Manager
Apr. 2011 - Apr. 2015Greater Philadelphia AreaServed in a multi-functioning role within company, handling a wide-array of duties. Managed the President’s travel and appointments. Worked in both Excel & SalesForce to create a large database of leads and contacts and organized them into meaningful lists. Spoke to customers and handled pricing quotes and product questions. Working with both manufacturers and customers, followed quotes to the purchase order and delivery phases. Also handled GSA pricing and orders. Supported traveling salespeople with everything from account management to travel plans. Arranged trade show events and coordinated materials and personnel. Designed flyers and sales material for new products and promotions. Created new WordPress website and facebook page.
Protect-A-BedExecutive Assistant/Office Manager
Jun. 2004 - Jan. 2011Quickly became a trusted assistant to the CEO and managed a variety of his business and personal affairs. Was often called upon to make decisions and execute plans while the CEO was traveling. Effectively managed the top customer accounts by handling accounts receivable issues, purchase orders, annual contracts, pricing negotiations, and rebate and incentive programs. Provided support to the CFO and entire sales team by creating various sales analysis reports. Organized and planned many corporate functions, including trade shows, company sales/training events, charity events, and customer trips overseas to visit our factories. Managed many other aspects of the business, including FDA registration, product safety testing, Better Business Bureau membership, and charity donations. Also ensured that day-to-day operations ran smoothly in the office.
Barnes & Noble, Inc.Department Lead
Oct. 2001 - Apr. 2004Greater Philadelphia Area
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