Encora Inc.Senior UI/UX Designer
Sep. 2024Estados UnidosProservice Hawaii HR Solution for Both Employees and Employers At ProService Hawaii, I played a key role in redesigning their HR solution to better serve both administrators and employees. The platform now helps manage employee time, pay rates, payroll analysis, and a daily activity feed—giving admins a clear view of what’s happening across the company. One of my biggest contributions was helping build ProService’s first Design System. I created over 50 scalable and reusable components, organized by atomic design principles. I collaborated closely with frontend engineers to define guidelines, build clear documentation, and ensure consistency across all UI elements. I also worked on UX research—helping analyze user interviews and usability testing to improve the platform’s functionality. This included benchmarking competitors and identifying key user needs to shape experiences for more than 3,000 active users. On top of that, I helped design and implement a mobile solution focused on worksite employees. It includes features for time tracking and pay rate summaries. I continuously monitored user behavior and product metrics to improve and adapt the mobile UI over time. I also designed the ProService HR platform for employers—a comprehensive tool where they can manage pay rate summaries, analyze payroll data, and access insights through dashboards and chart-based metrics. The platform includes a range of HR-related features, all designed to help employers make informed decisions and manage their workforce more effectively.