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Work Background
IT Specialist
lending3IT Specialist
Nov. 2015 - May. 2018Greater San Diego Area
Regional Sales Director
FinalEscrowRegional Sales Director
Jun. 2015IrvineDeveloped internal operations procedures, creating "Policies and Procedures"​ inline with DBO Compliance and Requirements, Trust Accounting and Banking Policies and Procedures, IT Security Compliance, Escrow Processing System Development, DBO Licensing and Compliance, Budgets, Recruiting and Retention, creating an annual employee "Performance Evaluation" with an increase scale based on detailed evaluation, Business Development and Detention, and developed an overall internal structure within the organization.
IT Project Management
Pacific Source FundingIT Project Management
Jan. 2013Irvine
IT Manager
GotmortgageIT Manager
Nov. 2011Create and customize software Mortgage and Predictive Dialer systems applications and tools using advanced development and coding techniques. Manage all phases of application design -- from coding and prototyping through system testing, integration and deployment. Managing operations with up to 150+ employees and 18 Branches. Alone Computer Repair Technician • Diagnose and repair desktops, laptops and peripheral devices • Perform installation, diagnosis and repair of all computers • Troubleshoot computer hardware and software • Take apart and re-assemble computer systems as required • Resolve network issues as and when required • Manually set up computer systems • Perform preventive maintenance by installing prudent software and hardware • Enhanced Encompass 360 reporting subsystem that provided new functionality to reporting functions and a paperless system that were previously unavailable. • Worked on yearlong project creating interface with core Encompass 360 to enable automated Banking Loan System generation. Saved thousands of hours annually while increasing accuracy from less than 90% to 99.9% Enhanced Marking Sells provided new functionality to Predictive Dialer systems functions that were previously unavailable. Funder/Docs/Underwriter/Processor assistant Interacted daily with the underwriters analyzing documents such as appraisals, 1003’s, title reports, credit reports, etc to determine if there are any discrepancies and presenting them to management if necessary. • Conventional/FHA/VA/Harps • Accurately reviewed files to correspond to company guidelines and regulations. • Verify employments with HR or business references.
Chief Technology Officer
Self employedChief Technology Officer
Oct. 2010 - Oct. 2018
Business Development Manager
Saigon BasilBusiness Development Manager
Mar. 2007 - Nov. 2010IrvineStared the Restaurants
Technical Project Coordinator
Flordia Home RemodelingTechnical Project Coordinator
Mar. 2005 - Aug. 2009Miami/Fort Lauderdale AreaBlue print, wiring layout, pluming, welding, and many other projects..

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