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Unapologetically HerEmpowerment Coach & Sales Professional
Sep. 2024Nashville, Tennessee, United StatesTransformational life coach, intuitive guide, and creator of the Unapologetically Her movement. My coaching blends intuitive insights, personal growth tools, life experience, and energy alchemy to help you break through limiting beliefs and step into your power unapologetically.
Trinidad BenhamHuman Resources Generalist
Mar. 2014 - Aug. 2024La Vergne, Tennessee, United States•Oversee all HR functions for three facilities, supporting approximately 200 employees across recruitment, onboarding, performance management, benefits administration, payroll, and employee relations. •Act as a trusted advisor to management, providing guidance on performance reviews, disciplinary actions, and leadership development. •Champion a positive, team-oriented workplace culture that encourages open communication and employee ownership. •Manage FMLA, ADA, workers’ compensation, and diversity, equity, and inclusion (DE&I) processes. •Organize employee training programs, including SQF and GMP compliance sessions. Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization. •Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company. •Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process. •Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
BRIDGESTONE INDUSTRIAL PRODUCTS AMERICA, INC.Client Relations Coordinator
Sep. 2009 - Apr. 2011Nashville, Tennessee, United States-Managed client projects from start to finish, acting as the primary point of contact between customers, internal teams, and international partners to ensure successful outcomes. -Handled complex client interactions, including objection management, issue resolution, and customized solutions to meet client-specific needs, resulting in on-time delivery and increased client satisfaction. -Coordinated with global stakeholders in Asia and other international locations, demonstrating cross-cultural communication skills and the ability to manage high-value interactions with professionalism. -Leveraged creative problem-solving and strategic planning to optimize workflows, reduce costs, and improve customer satisfaction—mirroring the skills required to navigate sales pipelines and close deals.
Music City Optical MediaCustomer Service / Account Manager
Apr. 2006 - Feb. 2008La Vergne, Tennessee, United States-Managed 50+ client accounts, ensuring each client received personalized attention and exceptional service throughout the production process. -Acted as a trusted advisor, providing custom solutions and proactive updates to maintain strong client relationships. -Regularly identified upselling opportunities by understanding client needs and offering value-driven suggestions.
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