Omnicom Media Group Asia PacificRegional Business & Media Director, Centre of Excellence (CoE) - CHANEL APAC, AMAZON
Nov. 2023 - Nov. 2024SingaporeLeading strategic business & digital media innovation across APAC, empowering CHANEL’s brand growth through digital innovation. Digital Media Strategy (CHANEL APAC)
* Responsible for media outcomes across 12 APAC markets, integrating CHANEL’s brand priorities into cohesive, multi-market campaigns spanning Fashion, Fragrance & Beauty, and Watches & Fine Jewellery, across Google, Meta, TikTok, SEO/SEM, CRM, OTT, and 3D OOH to drive consumer engagement.
* Achievement: Drove a 22% YoY increase in Share of Voice across APAC through platform-optimized planning and audience-first media activations. APAC Business & Client Relationships
* Regional business & digital lead for CHANEL across North and South Asia, aligning country teams, local market stakeholders, and global brand leadership to regional KPIs, media goals, and campaign standards.
* Achievement: Strengthened client satisfaction scores regionally, with quarterly brand reviews driving a 30% improvement in cross-functional media collaboration and regional visibility. Team Leadership & Capability Building
* Managed a cross-functional team of over 30 business & digital planners and strategists across APAC. * Oversaw hiring, regional onboarding, and development programs, including bespoke digital media training for local teams to elevate consistency.
* Achievement: Achieved a 96% team retention rate and led a regional training rollout that boosted campaign execution quality and cross-market alignment in under 6 months. Global Collaboration & Strategic Alignment
* Partnered with global CHANEL teams to adapt and operationalize annual media strategy across APAC, ensuring alignment with local market needs, campaign operations, and business seasonality. Key regional contact for media governance, planning calendars, and operational standards.
* Achievement: Delivered a fully integrated APAC media roadmap aligned with global brand timelines, enabling smoother regional execution and reducing campaign lead times by 20%.