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Work Background
Prisma HealthExecutive Assistant
Jan. 2021Columbia, South Carolina Metropolitan Area● Maintains schedules of the Chief Operating Officer, Chief Nursing Officer & Assistant Chief Nursing Officer. ● Would maintain schedule of CEO & Executive Trauma Physician upon the absence of their admin. ● Ensure relationships between, shareholders, patients, physicians, clients, and the organization are fostered appropriately, maintained efficiently, and all needs are met with exceeding expectations.
● Performs primarily project-oriented work and coordinates multi-department projects.
● Sets up and maintains departmental records, including but not limited to reports, committee minutes, agendas, time and attendance information, policies and procedures and forms.
● Prepared RFP itinerary, and organize travel, meeting arrangements, and site visits.
● Coordinated travel arrangement, hotel accommodations, travel expense and credit card reconciliations and report payroll information for executive cabinet.
● Arranges A/V and/or catering.
● Used computer skills to perform complex duties, including word processing, database management, presentation graphics, e-mail, and spreadsheet preparation.
● Contracted with new vendor for a water filtration system, which ultimately helped save Prisma Health tens of thousands of dollars and moved the organization towards being more environmentally friendly.
HEALTH AND HUMAN SERVICES, SOUTH CAROLINA DEPARTMENT OFAdministrative/ Program Coordinator
Jan. 2017 - Jan. 2021Columbia, South Carolina Metropolitan Area● Coordinate, prepare, and assist in preparing responses to various requests for information from the Office of the General Counsel. ● Support the Department's legal staff and manage specific areas of the Department's legal functions. ● Make independent determinations as the validity of complex information requests as well as determine HIPAA compliance of authorizations to release information.
● Exercising discretion and independent judgment, coordinate and prepare or assist in responses to subpoenas, Freedom of Information requests, and other requests for information from the legal office. ● Initiates, negotiates, approves and/or rejects payment and settlements of debts owed to the Department. ● Research the law, collect, and analyze supporting documentation, assemble, and proof pleadings and correspondence needed to initiate demand and suit, through an attorney for each case in which litigation or the threat of litigation is needed in order to collect past due receivables for the agency.
● Manage a variety of other administrative tasks i.e., log, scan and manage incoming mail, update calendar meetings, track calendar meetings of attorneys, take meeting minutes etc.
● Supports the Director of Data Governance Office, to ensure teams growth and development meets the agency's goal.
● Assist project leadership/ Directors with administrative project documentation and organizational structure within the project SharePoint Site.
● Chair and facilitate meetings when appropriate and distribute minutes to all project team members.
● Maintains and monitors project plans, project schedules, work hours, budgets and expenditures.
● Assist in the maintenance of risk register, issue register, decisions logs, testing status, defect reports - tracks and updates UAT Jira backlog.
● Has outstanding verbal, written, and organizational skills.
● Prepared packets for the interview panel and complete all necessary access requests prior to orientation.
Comfort KeepersReceptionist/Operations Support
Apr. 2016 - Jan. 2017117 Alpine Circle Columbia SC 29203• Greeted each care giver and client with smile and proper greeting.
• Answered phones using Polycom system and became an efficient user of RingCentral.
• Used excel spread sheets, DocuSign, google drive and google calendar.
• Would meet with executives from local government agencies, i.e. SC Works, to help initiate a project to bring in more applicants to be screened, interviewed and possibly hired.
• Assisted in entering, setting up and participating in local job fairs.
• Worked closely with the HR manager to preform interviews, find promising applicant and perform orientations.
• Created monthly newsletter to share with our clients and care givers.
• Sharpened paying close attention to detail, completing task in a timely fashion, multitasking and communication skills.
Absolute Total CareAdministrative Assistant
Jun. 2015 - May. 2016Columbia, South Carolina Area• Worked with coworkers to keep and make appointments on time
• Sorted, distributed, organized and delivered mail
• Used pleasant demeanor to defuse tension in clients
• Answered phones, delivered caller to correct department to help their needs
• Used data management to log items into CRM.
• Worked with all Microsoft Office applications
• Mastered telecommunication skills
• Used extrovert personality to greet members as well as coworkers
• Multi-line phone operation proficiency
• Was able to keep composure under pressure
Phoenix InnovationsResearch and Administrative Assistant
May. 2011 - Aug. 2012Columbia, South Carolina Area• Worked with clients to analyze needs for information and converts them into action items, requests or projects
• Worked with the health care consultancy to determine market opportunities for medical coding needs from professional and institutional providers, such as doctors and hospitals
• Monitored the consistency and quality of the company's marketing content
• Answered phones and scheduled appointments
• Used analytical thinking to solve problems
• Kept up with day to day work load such as filing, organizing and entering data into the database
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