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Work Background
Fairmont Scottsdale PrincessOperations Manager
May. 2022 - Jun. 2025Scottsdale, Arizona, United StatesDetail oriented operations manager with 3+ years overseeing end-to-end event logistics, vendor management, budgeting, staffing, and on-site execution. Led planning and execution of over 100 events annually managing budgets in excess of $10M per year. Proven track record of optimizing workflows, negotiating contracts, and leading cross functional teams to deliver high impact events. Adept at turning strategic goals into actionable plans under tight deadlines.
The Outdoor GroupProject Manager
Oct. 2020 - Apr. 2022Phoenix, Arizona, United StatesTransitioned industries and relocated during the COVID-19 pandemic, leveraging transferable skills to adapt to evolving
economic and workplace needs. As Project Manager for a specialty outdoor construction company, I managed multiple
concurrent construction projects from initiation through completion. My responsibilities included coordinating with key
stakeholders such as owners, general contractors, architects, and subcontractors to ensure alignment and timely delivery.
I supervised on-site teams, maintained compliance with safety standards and quality expectations, and handled payroll
administration, project scheduling, and procurement of materials and equipment to support smooth operations.
Station CasinosExecutive Housekeeper, Palace Station
Apr. 2019 - Oct. 2020Las Vegas, NevadaAs Director of Housekeeping at Palace Station, I led a team of over 80 staff members, overseeing all aspects of cleanliness,
staff scheduling, payroll, and departmental initiatives—consistently achieving Medallia Scores of 70% or higher and earning
multiple Manager of the Quarter awards. At Red Rock, I served as Assistant Director of Housekeeping, managing daily
operations, supervising 13 Assistant Housekeepers and overseeing payroll and shift bids for 100+ team members. I
maintained labor efficiency and guest satisfaction through strategic scheduling and budget-conscious staffing.
Starbucks: Las Vegas, NV Oct 2016-Feb 2018
Station CasinosAsst Executive Housekeeper, Red Rock Resort & Casino
Dec. 2017 - Apr. 2019Las Vegas, Nevada
StarbucksShift Supervisor
Oct. 2016 - Feb. 2018Las Vegas, Nevada Area
Hilton Grand VacationsFront Office Manager
Dec. 2015 - Jul. 2016HGVC Elara
Hilton Grand VacationsHousekeeping Manager
Feb. 2015 - Dec. 2015
Haiyi HotelsDirector of Housekeeping
Feb. 2014 - Nov. 2014
Haiyi HotelsFront Desk Lead
May. 2013 - Feb. 2014
Best Western Tuscan InnAssistant Front Office Manager
Jan. 2013 - Apr. 2013San FranciscoTo resolve all guest complaints in a timely and just manner. To manage a group of hardworking front office associates. To be in the know of all group's that were coming in to the hotel. To make sure there was an open dialogue between the front desk and the sales department.
Marriott InternationalOperations Supervisor
Aug. 2010 - Dec. 2012Answer all lost and found requests, produce schedule for entire back of house staff, distribution of daily work assignments to housekeeping staff, perform room inspections for compliance throughout the day, perform any necessary FOH/BOH duties for the hotel, close house; ensure cleanliness of rooms and delivery of all requests.
Hotel AndraManager On Duty
Jun. 2009 - May. 2010As MOD at Hotel Andra I did anything that was necessary for the betterment of the hotel. Work the front desk, if valet got busy help parked cars whatever was necessary on a given day.
Starwood Hotels & ResortsRooms Coordinator
Jun. 2008 - Apr. 2009Worked with the sales department to take care of any VIP or Group blocks daily. I also assigned rooms to all starwood members and make sure the front desk was working smoothly.
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