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Work Background
PwCEpic Consultant - Clinical Lead, Manager
May. 2023 - Jun. 2025Chicago, Illinois, United StatesCollaborates with Healthcare organizations to improve provider practice operational efficiencies.
Manages client engagements to identify and facilitate strategic key operational and financial drivers of success.
Works closely with operational teams to encourage improvement and innovation.
Maintains global healthcare acumen impacting physician practice operating models, including strategy, capabilities, operational performance and governance models and compensation plan design.
Drives healthcare operational improvements by colaboratively identifying designing and implementing leading best practice EHR solutions. Supervises teams and manages resource requirements, project workflows, budgets, billing and collections for strategic and operational alignment of goals.
Queen Consulting GroupEpic Consultant
Jul. 2022 - May. 2023
Northwestern MedicineSr. Epic Application Analyst
Nov. 2016 - Jul. 2022Chicago, IllinoisSr. Epic Beacon Oncology Application Analyst
WellStar Health SystemEpic Orders and Meaningful Use Analyst
May. 2016 - Nov. 2016Atlanta, GeorgiaCoordinates Meaningful Use system setup, testing, validation and submission; Documents design, application and/or technical specifications as appropriate regarding QRDA file submission. Works with technical analysts, clinical end users, and quality management to develop regulatory reporting needs. Performs analysis of business or clinical care process(es) needed for clinical system integration with informatics tools
Northwest Community HealthcareEpic Application Analyst
Oct. 2013 - May. 2016Arlington Heights, ILApplication Analyst Inpatient CPOE
Epic Certified in Inpatient Procedure Orders, Orders Transmittal, Beacon Oncology, and Hospital Outpatient Departments (HOD)
• Built and Implemented 350+ order sets, therapy plans and procedure order preference lists. • Built and managed dynamic Order Transmittal workflows.
• Led the Hospital Outpatient Department Integrated Workgroup (IWG) to analyze and build HOD department workflows and processes in Epic.
• Led build and implementation of 3rd party patient education video program integration into Epic including use of smart sets, order groups, HL7 integration, & mapped record testing.
• Team Lead on Quality Reporting Document Architecture (QRDA) Meaningful Use setup and build.
• Epic LEAN project team lead for Code Status improvements.
• Orders Team lead for Technical Data Rehearsal and printing & devices IWG
• Experienced report builder
Northwest Community HealthcareClinical Inpatient Business Analyst
Jan. 2010 - Oct. 2013Arlington Heights, IL• Nurse Liaison to IT to direct change management process for incoming incident and enhancement requests
• Functional Subject Matter Expert on clinical related IT and organizational LEAN-Six Sigma Process Improvement projects
• Facilitated workflow analysis for system enhancements
• IT liaison to clinical areas to direct change management process
• Provided research and information for IT related clinical initiatives, aligned with organizational business plans, strategic goals, regulatory requirements and budgets for clinical department areas
• Assisted department directors and managers in vetting IT related fiscal year capital requests
Justo Interactive MediaWeb & Social Media Consultant
Jan. 2009 - Dec. 2012Hoffman Estates, IL• Designed online web marketing strategy for small businesses
• Provided social media marketing consulting and web video marketing services.
• Created and managed small business websites
Northwest Community HealthcareAcute Care Staff Nurse
Jan. 2006 - Dec. 2010Arlington Heights, ILAcute Care Staff RN in the Float Pool
• Utilized the nursing process in the delivery of patient care including assessment, planning, implementation, and evaluation of patient outcomes. Revised plan of care as indicated.
• Provided patient assessment, collection of health data involving patient, family and other healthcare providers.
• Coordinated plan-of-care to assure safe, timely and appropriate interventions.
• Maintained current practice standards, incorporated evidenced based standards into nursing practice, and modified nursing practice as needed.
• Provided patient and family teaching on disease, disease management strategies, drug information, and emergency care.
• Float Pool department representative on Clinical Informatics Council, Journal Club
• Super user and trainer for AdminRx and CPOE projects
Northwest Community HealthcarePatient Care Technician
Jan. 2005 - Dec. 2006Arlington Heights, IL• Provided basic nursing care of up to 12 patients under direction of Registered Nurse on various units including ER, CCU, CSU, Med-Pulmonary, Med-Renal, Med-Surgical, Orthopedic, Neurology, & Oncology departments.
• Assisted nursing staff as directed through critical incidents and codes.
Greenbrier & RusselIT Consultant
Jan. 2000 - Dec. 2001Milwaukee, WIDeveloped online web marketing strategies for small to medium size companies.
Built project management dashboards and websites
Provided web and graphic design for a major North American real estate company.
HeadstrongSenior Enterprise Engineer
Jan. 1997 - Dec. 2000Chicago, IL• Developed IT programs to aid management operations and controls.
• Designed and evaluated online marketing presentations and materials.
• Conducted business needs assessments for technical specifications.
• Experienced in designing and developing web strategies and implementation.
Vector MarketingBranch Manager
Jan. 1995 - Dec. 1997
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