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Hunton Andrews Kurth LLPArchitect - Systems Integration, Automation and Analysis
Nov. 2023Richmond, Virginia, United States
Hunton Andrews Kurth LLPSenior Engineer - Systems Integration, Automation and Analysis
May. 2016 - Nov. 2023Richmond, Virginia AreaTakes lead responsibility for the evaluation, selection, acquisition. implementation, maintenance, and support of the firm’s systems with focus on the firm’s intranet and workflow applications. Works closely with Enterprise Technicians, Database Administration, and other IT team members to ensure the ongoing viability, performance, and success of all Enterprise Systems. Oversees the assessment of current operating technologies to support the firm’s legal practices and business operations. Works closely with the other IT and user-advocacy groups to identify, support, and implement industry-leading systems which enhance the firm’s service to clients and the firm’s operation overall. Determines and documents gaps between current and desired state of all Enterprise Systems. Leads other members of Enterprise Systems and IT to acquire, design, and develop solutions and implementation plans based on business objectives, priorities, user requirements, and technology capabilities. Serves as technical lead for Enterprise Systems projects both new and/or operational. Defines systems strategy, frameworks, architecture, and standards for all components. Oversees design, support, and evolution of the platform used to reliably and efficiently deliver Enterprise Systems to end users, including Microsoft SharePoint, Office 365 and ServiceNow. Leads team efforts to ensure Enterprise Systems comply with firm and industry best practices for usability, security and information governance. Serves as an internal consultant to resolve high-level functional and technical Enterprise Systems issues. Oversees the analysis and resolution of defects or shortcomings discovered during the quality assurance process. Mentors and trains other members of the Enterprise Systems team and Enterprise Technicians on the technologies, methods, and disciplines which will help them be successful in delivering and supporting Enterprise Systems. Performs special projects as assigned.
Hunton Andrews Kurth LLPSenior Engineer - Emerging Technology
Jan. 2016 - May. 2016Richmond, Virginia AreaTakes lead responsibility for the evaluation, selection, acquisition. implementation, maintenance, and support of the firm’s technology initiatives. Works closely with each of the Enterprise Systems team members, Practice Support team members and other IT team members to ensure the ongoing viability, performance, and success of all of the firms’ technology. Oversees the assessment of current and emerging technologies to support the firm’s legal practices and business operations. Works closely with the other IT and user-advocacy groups to identify, select, and implement industry-leading systems which enhance the firm’s service to clients and the firm’s operation overall. Determines and documents gaps between current and desired state of all Enterprise Systems. Leads other members of Enterprise Systems and IT to acquire, design, and develop solutions and implementation plans based on business objectives, priorities, user requirements, and technology capabilities. Serves as technical lead for Enterprise Systems projects both new and/or operational. Defines systems strategy, frameworks, architecture, and standards for all components. Oversees design, support, and evolution of the platform used to reliably and efficiently deliver Enterprise Systems to end users, including System Center Configuration Manager, Microsoft Desktop Optimization Pack, and Citrix. Leads team efforts to ensure the firms’ technologies comply with firm and industry best practices for usability, security and information governance. Serves as an internal consultant to resolve high-level functional and technical Enterprise Systems issues. Oversees the analysis and resolution of defects or shortcomings discovered during the quality assurance process. Mentors and trains other members of the Enterprise Systems team on the technologies, methods, and disciplines which will help them be successful in delivering and supporting Enterprise Systems. Performs special projects as assigned.
Hunton Andrews Kurth LLPManager - Enterprise Systems Operations
Jun. 2014 - Dec. 2015Richmond, Virginia AreaManages a team responsible for the maintenance, operation, monitoring, protection, and support of the firm’s Enterprise Systems. This includes infrastructure components, such as servers, operating systems, storage networks, communication networks, security methods and the like, as well as the applications software on servers, workstations, and mobile devices. Works closely with the Enterprise Systems Architecture, Development & Integration, Data Base and others to ensure the ongoing viability, performance, and success of all Enterprise Systems. Determines and documents gaps between current and desired state of all Enterprise Systems. Works with other members of IT Leadership to acquire, design, and develop system solutions and implementation plans based on business objectives, priorities, user requirements, and technology capabilities. Serves as technical lead for Enterprise Systems operation and support. Manages the maintenance and deployment of the firm’s “workstation image”. Operates, monitors, and supports the platforms used to reliably and efficiently deliver Enterprise Systems to end users. Supports efforts to ensure Enterprise Systems comply with firm and industry best practices for usability, security and information governance. Creates and manages service requests for Enterprise Systems operational support, including scheduling, resource allocations, task assignment, kick-off meetings, hand-off meetings, reporting and updates. Serves as an internal consultant to resolve high-level functional and technical Enterprise Systems issues. Participates in the analysis and resolution of defects or shortcomings discovered during the quality assurance process. Mentors and trains other members of the Enterprise Systems team on the technologies, methods, and disciplines which will help them be successful in delivering and supporting Enterprise Systems. Performs special projects as assigned.
Hunton Andrews Kurth LLPSenior Enterprise Applications Engineer
Jan. 2012 - Jun. 2014Richmond, Virginia AreaLeads the technical design, development/configuration, integration, and deployment efforts of all technologies selected and defined as “Tier-1 Enterprise Applications.” Ensures the timeliness and quality of all deliverables. Establishes and maintains the Enterprise Applications Infrastructure needed to enable the packaging, deployment, operation, maintenance, and use of all firm Enterprise Applications (“Tiers 1-3”), whether local, remote, fixed, or mobile. (e.g. System Center Configuration Manager, Microsoft Desktop Optimization Pack, Citrix). Ensures other Information Technology teams are provided the knowledge required to effectively administer, maintain, and support all Enterprise Applications, through documentation, training, and direct mentoring. Works with team members in executing technical tasks such as conversions, interfaces, integration, assessment of system environment readiness, software packaging, and installation. Serves as an internal consultant to resolve functional and/or technical applications issues discovered during QA testing, daily operational use, or as a member of an adhoc “ SWAT” team formed to address a chronic issue. Works with other technical groups to bridge the gap between functional needs and technical functionality of the firm’s enterprise applications. Performs special projects as assigned.
Hunton Andrews Kurth LLPApplications Analyst Supervisor
May. 2009 - Jan. 2012Richmond, Virginia AreaSupervises team that provides application deployment and technical support to the Information Center. Maintains effective communications with all Information Technology areas to ensure that information is disseminated effectively for planning, decision making and other management needs. Upholds the operational security and privacy standards of the Information Technology area as well as the entire firm and acts in a trustworthy manner regarding data, records access and documentation. Oversees enterprise application integration projects impacting the firm at large. Provides ongoing system software support and develops and identifies system utilities necessary for the administration and up keep of enterprise wide deployments. Provides periodic analysis of utilization/capacity/auditing management of all enterprise wide application deployments including our non-US offices. Ensures that hardware and/or software problems affecting the end users are resolved quickly, analyzed as to their origin and tracked accordingly. Ensures that all enterprise wide application systems are available and performance standards are met. Assists in the creation and maintenance of procedures that deal with security, workflow, resource control, change control, testing and other operational functions that may impact end user application availability. Supervises team that acts as third level support. Acts as a liaison by working with and communicating with outside vendors to resolve problems, identify needs and evaluate products. Maintains current with the computer and communications industry
Hunton Andrews Kurth LLPLead Applications Analyst
Sep. 2005 - May. 2009Richmond, Virginia AreaProvides application deployment and technical support to the Information Center. Acts as a team liaison between the IC and CSO, Application Development and System Administrators in our outer offices. Ensures the daily operational efficiency and utilization/capacity/auditing management of the firm’s computing resources as mandated by generally accepted industry practices. Maintains effective communications with all Information Technology areas to ensure that information is disseminated effectively for planning, decision making and other management needs. Maintains communications and relationships with all firm clientele, users and user groups. Upholds the operational security and privacy standards of the Information Technology area as well as the entire firm and acts in a trustworthy manner regarding data, records access and documentation. Oversees enterprise application integration projects impacting the firm at large. Provides ongoing system software support and develops and identifies system utilities necessary for the administration and up keep of enterprise wide deployments. Provides periodic analysis of utilization/capacity/auditing management of all enterprise wide application deployments including our non-US offices. Ensures that hardware and/or software problems affecting the end users are resolved quickly, analyzed as to their origin and tracked accordingly. Ensures that all enterprise wide application systems are available and performance standards are met. Assists in the creation and maintenance of procedures that deal with security, workflow, resource control, change control, testing and other operational functions that may impact end user application availability. Acts as third level support. Acts as a liaison by working with and communicating with outside vendors to resolve problems, identify needs and evaluate products. Maintains current with the computer and communications industry
Anthem, Inc.Advisor, Planning & Design - Web Engineering (IBM)
Jul. 2005 - Sep. 2005Richmond, Virginia AreaResearch, evaluate, select and implement the products required to support Web-based business solutions. Test and endorse product upgrades and service releases.
Assist in integrating Web solutions with middleware and back-end systems. Maintain technical expertise in Web, security, server and networking technologies to provide 3rd level support in resolving problems. Develop and implement utilities for automating labor-intensive processes using platform specific scripting technologies. Establish configuration standards for Web and Application Servers. Collaborate with customers and IT to ensure compatibility with corporate infrastructure and assist in capacity planning.
Anthem, Inc.Advisor, Planning & Design - Web Engineering
Mar. 2002 - Jul. 2005Richmond, Virginia AreaResearch, evaluate, select and implement the products required to support Web-based business solutions. Test and endorse product upgrades and service releases.
Assist in integrating Web solutions with middleware and back-end systems. Maintain technical expertise in Web, security, server and networking technologies to provide 3rd level support in resolving problems. Develop and implement utilities for automating labor-intensive processes using platform specific scripting technologies. Establish configuration standards for Web and Application Servers.
Collaborate with customers and IT to ensure compatibility with corporate infrastructure and assist in capacity planning.
Anthem, Inc.Systems Engineer
Sep. 1999 - Feb. 2002Creating, testing and refining SMS Installer packages to distribute both prepackaged and custom software Working with project teams to develop software distribution strategies.
Providing reports and developing reporting mechanisms to disseminate SMS inventory information, including developing ASP-based intranet site using Transact-SQL and the Windows Management Instrumentation API to access information both in SMS and on local workstations. Develops systems and working on projects to enhance SMS-related functions: Developing desktop strategy system that uses SMS client functionality to integrate workstation lifecycle information in the SMS database.
Develop intranet based rollout request system to handle workflow and scheduling issues. Develops both login and standalone scripts to perform workstation configuration changes, gather information and automate processes.
WOODSIDE SUMMIT GROUP. INCComputer Specialist
Apr. 1999 - Aug. 1999Troubleshoots and configures software on Windows NT servers that use custom software to act as an image repository. Administers and configures Windows NT server that runs McAfee Help Desk software, which uses SQL Server 6.5 to store its data. Administration duties include issuing and managing user accounts, setting up scheduled backups and monitoring server performance. Creates and maintains VDOT ARMS Help Desk intranet site using FrontPage, VBScript and ActiveX controls. Assists Staging Manager in implementing procedures for use of Staging Lab. Assists System Integration team effort to cable, configure, install software and run check-out procedures in Staging Lab for ARMS (Automated Records Management System) hardware. Receives equipment from vendors, documents system configuration, participates in SIT and UAT testing for ARMS. Assists in performing installation of servers and IVT testing at districts as part of the Site Integration team. Installs, configures, monitors, troubleshoots and implements backup procedures for legacy Databank imaging system at all district sites. Also maintains and troubleshoots hardware and peripheral components of Databank servers and client workstations. Configures and administers Windows NT Servers for internal Staging and Support department functions. Administration duties include issuing and managing user accounts, setting up scheduled backups and monitoring server performance. Assists document writing and training departments with developing material on an as-needed basis.
PROFESSIONAL RESOURCE MANAGEMENTIT Trainer
Mar. 1999 - Aug. 2000Taught MCSE track Microsoft Official Curriculum classes, specifically SQL Server 7.0 Administration. Began as a lab assistant and Introduction to Microsoft Networking instructor.
B&B PRINTING. INCPrepress Technician
Oct. 1998 - Apr. 1999Midlothian, Virginia, United StatesProvides network administrator support on specific Microsoft networking issues, including configuration and maintenance of the company's NT file server and print servers. Operates a drum scanner and photo retouching Preflights PC and Macintosh files submitted by clients, and dealing with complex imposition and film output issues.
PROXIMUS PRINTING & MAILINGCommercial Prepress Manager/Network Administrator
Jun. 1997 - Oct. 1998Installed, maintained and administered an NT 4.0 production file and print server on a heterogeneous network. Was responsible for troubleshooting problems on individual PC and Macintosh computers network wide for the company Negotiated and purchased computer equipment for the company. Managed workflow and employees and actively participated in the activities of a commercial prepress department of a mid-sized printing company. Maintained close working relationships with other department heads and employees, including customer service, administration and press departments.
ACRON PUBLISHING, INCProduction Manager/Designer
Apr. 1994 - Jun. 1997Maintained company's Macintosh and PC computers and network. Oversaw work of company freelancers and other staff. Was responsible for layout and design of several of the company's contracted magazine work. Served as primary customer contact for those publications.
PINE TREE PRESS, INCPrepress Technician
Aug. 1993 - Sep. 1994Preflighted and output customer files to film. Performed most of the flatbed scanning for halftones and line art. Performed color correction and other work on high resolution files scanned into system of DS model drum scanner.
LEO DOUGLAS INC. PUBLICATIONSAssistant Production Manager
Oct. 1991 - Jul. 1993Administered network with PC-compatible and Macintosh computers for the production department. Was responsible for troubleshooting problems on individual PC and Macintosh computers network wide for the company. Negotiated and purchased computer equipment for the production department. Ran database merges for the company Worked with cross-platform translations from PC-compatible to Macintosh-compatible text files and databases. Performed layout and design of several of the company's magazines, and other marketing instruments for the magazines. Served as production contact with advertisers of those magazines as well as the primary contact with printers.
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