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Work Background
South Tyneside CouncilCareer Development Coordinator (Adult Social Care)
Jun. 2024South Tyneside
South Tyneside CouncilLearning & Development Support
Jun. 2023 - Jun. 2024South Shields, England, United KingdomSupporting the development and delivery of South Tyneside Social Care Academy. Providing support to the Academy team in the planning and delivery of a range of community engagement events, marketing, recruitment, and selection campaigns and in the planning and delivery of learning and development programs of work to our Adult Social Care Workforce across South Tyneside.
NHS EnglandPastoral Support
Oct. 2022 - Jun. 2023Newcastle upon Tyne, England, United KingdomEmotional and psychological support of staff on across maternity units within the Northumbria Trust. Support of healthcare assistants within the Northumbria NHS Trust completing apprenticeships, training and education programs. Planning and organisation of training, liaising with outside agencies and in-depth knowledge of standards and frameworks within qualifications.
PARK BLUE HOMESBank Support
Jun. 2021 - Sep. 2021Evenwood, England, United Kingdom
PARK BLUE HOMESResidential Support Worker
Feb. 2021 - Jun. 2021County Durham, England, United KingdomCaring and safeguarding children aged 11-17 with emotional and behavioural difficulties; making sure they have good routines, and are safe and happy in everyday life. Supporting with school attendance and homework, talking and guiding good decision making and overall health and well-being. High levels of training in all areas child protection as well as food hygiene, medication administration and fire safety.
MorrisonsTeam Leader Home Delivery
May. 2020 - Mar. 2021Sunderland, England, United KingdomStarted as a home delivery assistant and quickly progressed to Team Leader by June 2020. Responsible for section in absence of management, meeting availability targets and rota management as well as delivery coordination. Daily communication with store management and head office teams, as well as customers, providing excellent service. Coaching of current staff and new starters to improve service and meet targets.
Shotton Hall SCITTTrainee English Teacher
Sep. 2019 - Jul. 2020County Durham, England, United KingdomTaught KS3 and KS4 on AQA Spec - Macbeth, A Christmas Carol and Language Paper 2. Taught Media at GCSE. Tutor Groups in both schools, attended Grammar teaching CPD and explicit vocabulary teaching CPD, as well as sessions on guided and independent practice in teaching. Added a reading comprehension lesson into the curriculum for Year 7 and 8, and helped with year 8 Drama club.
QUEEN ETHELBURGA'S COLLEGIATE LIMITEDHouse Tutor
Sep. 2017 - Aug. 2019York, United KingdomI worked as a House Tutor in the Key Stage 3-4 Girls Boarding House. We had 100 girls living with us in total, and I worked in supporting a team of staff working closely with the girls. They were a diverse group, with students from all over the world and also from Forces families. I was responsible for staff and student wellbeing, safeguarding and child protection issues, the daily running of the house and management of the house environment.
NCS - National Citizen Service TrustTeam Lead
Jul. 2017 - Aug. 2017Newcastle upon Tyne, United Kingdom4 week summer program to enable young people to build skills outside of school and use them to benefit others in their community.
College Alpin Beau SoleilBoarding Assistant
Sep. 2016 - Jul. 2017Villars-sur-Ollon, Canton of Vaud, SwitzerlandI worked in a Girls' boarding house with ages 13-16 girls, studying at GCSE level. I coordinated the boarding house during the Houseparent's absence and assisted in the running throughout the week. Gained experience in teaching assistance to the Grade 6/7 Literature class and I also helped with Learning Support and EAL lessons during the day, and volunteered to co-ordinate EAL lessons and resources. I also represented the Graduate team within boarding meetings.
Clayesmore SchoolGraduate Teaching Assistant
Sep. 2015 - Jul. 2016Iwerne Minster, Dorset, United KingdomI worked on evening boarding duties in houses with 13-18 year old girls. I coached Hockey, Netball and Rounders depending on the term, and Co-directed 3 plays with the extra curricular drama program. I also spent a lot of time working in administration and registration, learning various skills such as organisation of staff and students and prioritising work load.
NCS - National Citizen ServiceTeam Assistant/SEN Support
Jul. 2015 - Aug. 2015Durham, United KingdomSummer School program. I assisted in the delivery of a curriculum built around self confidence and community understanding. I also supported any youths who required support with mental health issues or learning difficulties.
WaitroseCustomer Service Team Lead
Nov. 2009 - Aug. 2015Newcastle upon Tyne, United KingdomI supervised a group of up to 15 staff on Customer Service. I was a team leader working in place of the management team in any absences. I am able to plan a large section rota and holiday allowances, KPI's, and budget planning. I am extensively trained in Customer Service, having worked for over 5 years. I have also trained in other areas including Home Delivery Administration and Cash Office reconciliation.
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