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Work Background
Customer Training Lead
FreeWillCustomer Training Lead
Sep. 2022Remote
Senior Partner Success Strategist
FreeWillSenior Partner Success Strategist
Apr. 2021 - Sep. 2022Remote
Associate Director of Planned Giving
Chesapeake Bay FoundationAssociate Director of Planned Giving
Jun. 2019 - Apr. 2021Annapolis, MD
Associate Director, Planned Giving & Annual Fund
Chesapeake Bay FoundationAssociate Director, Planned Giving & Annual Fund
Oct. 2017 - Jun. 2019Annapolis, MD
Manager of Annual & Planned Giving Programs
Chesapeake Bay FoundationManager of Annual & Planned Giving Programs
Mar. 2014 - Oct. 2017Annapolis, Maryland
Communications Director (Board Position)
Annapolis Summer Garden TheatreCommunications Director (Board Position)
May. 2010 - Oct. 2017Annapolis, MarylandManaged ASGT's official communications to all constituencies. Administered the organization Wordpress website (completely re-designed in 2016) and Constant Contact e-mail marketing. Created and administered all social media accounts: Facebook, Twitter, Instagram, Google+, YouTube, LinkedIn. Worked with graphic designer to design and produce the season brochure, print ads, building signage, marquees, marketing mailers, program covers, banners, etc. Administered online surveys. Managed ASGT's online presence, including reputation management. Helped publicize ASGT events by writing press releases, suggesting articles to the media, sharing graphics and photos with the media and reviewers, and arranging for press comps. Created and maintained a digital image and video library. Led all 50th anniversary publicity and marketing efforts. An outdoor community theatre led by volunteers, ASGT presents musical theatre (featuring live music) each summer at "one of the most unique venues in the area" (BroadwayWorld.com 6/30/2016). The organization's mission is to provide opportunities for the community to learn about and experience live theatre under the stars.
Member Relations Manager
Chesapeake Bay FoundationMember Relations Manager
Sep. 2009 - Mar. 2014Annapolis, Maryland
Store Manager, Manager Trainer, Brand Diplomat, Community Ambassador, Classroom Facilitator
Starbucks Coffee CompanyStore Manager, Manager Trainer, Brand Diplomat, Community Ambassador, Classroom Facilitator
Jan. 2006 - Jul. 2009Garfield Heights, OH and Easton, MD
Asst. Store Manager, Classroom Facilitator, Learning Coach, Coffee Master
Starbucks Coffee CompanyAsst. Store Manager, Classroom Facilitator, Learning Coach, Coffee Master
May. 2005 - Jan. 2006Kent, Ohio
Shift Supervisor, Learning Coach, Pastry Specialist
Starbucks Coffee CompanyShift Supervisor, Learning Coach, Pastry Specialist
Oct. 2003 - May. 2005Kent, Ohio
Marketing & Development Manager, etc.
Annapolis Symphony OrchestraMarketing & Development Manager, etc.
Jun. 2000 - Sep. 2003Annapolis, MarylandServed in evolving roles (Marketing, Media Relations, Development, Box Office, Operations, Office Management) with a growing non-profit professional orchestra. Scheduled all advertising and worked with graphic designer on ad design. Designed/deployed marketing mailers. Responsible for concert programs. Managed the creation of the orchestra’s first website and e-mail club. Assisted Board with special fundraising projects/events; sat on Development Committee. Composed donor correspondence and coordinated solicitation mailings for individual/corporate campaigns. Managed donor recognition events, post-concert receptions, Major Donor Party. Oversaw update of DonorPerfect fundraising software, and implemented automated box office.
Subscriptions Representative
The John F. Kennedy Center for the Performing ArtsSubscriptions Representative
May. 1999 - Jun. 2000Washington D.C. Metro Area
Store Manager
Starbucks Coffee CompanyStore Manager
Sep. 1998 - May. 1999Bowie, MD
Asst. Store Manager
Starbucks Coffee CompanyAsst. Store Manager
Jun. 1997 - Sep. 1998Annapolis, MD
Shift Supervisor
Starbucks Coffee CompanyShift Supervisor
Jun. 1996 - Jun. 1997Annapolis, MD
Master Electrician
Wake Forest UniversityMaster Electrician
Aug. 1994 - May. 1996Winston-Salem, NC
Lighting Design Intern
Hope Summer Repertory TheatreLighting Design Intern
May. 1994 - Aug. 1994Holland, MI

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