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Work Background
KyndrylSenior Managing Consultant - Enterprise Transformation Services
Oct. 2023London Area, United KingdomDedicated and results-driven Associate Director with a proven track record of driving successful strategy and transformation initiatives. Passionate about leveraging innovative solutions to solve complex business challenges and drive organizational growth. Experienced in leading cross-functional teams and collaborating with stakeholders to deliver impactful results. Currently spearheading strategic initiatives at Kyndryl, a global leader in technology services and solutions.
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► Lead strategic planning and execution efforts to drive business transformation initiatives.
► Develop and implement innovative strategies to optimize operational efficiency and enhance competitiveness.
► Collaborate with senior leadership to identify growth opportunities and align strategic priorities.
► Manage cross-functional/practice teams to deliver high-impact solutions and achieve organizational goals.
► Helping organisations foster a culture of continuous improvement and change management.
EquatorM&A - Technology Due Diligence & Strategy Consultant.
May. 2022 - Oct. 2023London, England, United KingdomWorking within an M&A team, communicating and investigating on behalf of private equity and venture capital companies looking to acquire companies. Performing detailed analysis and assessments for due diligence and business transformations, giving presentations on technology, processes, and people risks related to scaling and growing the respective business.
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Tunstall Healthcare (UK)Technology Strategy Consultant.
Oct. 2021 - May. 2022North Yorkshire, England, United KingdomA global leader in care solutions, Tunstall provides ‘Connected Care’ solutions to housing and care providers to deliver efficient, effective person-centred care at all stages of the care continuum, with a global revenue of £216.7M. I was hired to create a product portfolio transformation roadmap.
________________________________________________________________________ ► Revised the product development portfolio, phasing out obsolete products and developing new cloud-based products that provide predictive care solutions using data-driven insights ► Defined a strategy for the improvement of processes and software development collaboration frameworks to become more coordinated and transparent
- Includes developing and implementing KPIs, bringing siloed teams into a single unified technical group, and employing Scaled Agile Frameworks and LEAN methodologies
► Spearheaded online workshops delivering stronger links between departments & stakeholders ► Created the Technology Strategy document, providing a 3-5-year product and technical innovation horizon that will be seen by staff, external stakeholders and investors
RaidiamProject Delivery Manager
May. 2021 - Aug. 2021London Area, United KingdomAs a Project Delivery Manager working on an open banking project in Brazil, I lead two in-house development teams and coordinate with a nearshore team of contractors. Utilizing Jira and Kanban, I ensured seamless workflow and compliance across teams.
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► Cross-Team Coordination, I use Jira for synchronized updates and meetings, keeping all teams aligned with project goals.
Kanban Implementation, using Kanban boards to provide real-time project visibility, helping to manage workflow and identify bottlenecks early.
► Agile Practices, I implemented Agile methodologies in Jira for sprint planning and retrospectives, maintaining agility and responsiveness.
► Performance Tracking, using Jira, I monitor performance metrics to optimize productivity and project prioritization.
► Stakeholder Engagement, Regular project status updates via Jira maintain stakeholder trust and support.
My role was pivotal in managing the complexities of open banking and driving the project toward successful delivery.
T&A ConsultingFractional Chief Technology Officer, Solutions Architect, Consultant. (Pro-Bono)
Dec. 2020 - Oct. 2021International The Chief Technology Officer is remotely designing and defining an innovative international digital multimedia and digital radio-based product/service to serve 16 Sub-Saharan African countries, helping to bridge the ‘digital divide’ for marginalised rural communities. ___________________________________________________________________________ ► Provided subject matter expertise and worked with global technology partners, NGOs, government regulators, manufacturers and software development communities to achieve goals
► Developed the end-to-end solution for a collaborative E2E information platform, utilising internet-based web-based multi-media and digital sound broadcasting
► Architected a bespoke Android-based education platform to operate low-cost CPE consumer devices using an open-source CMS, JavaScript Heavy, HTML-5 browser with rest APIs ► Built a cloud-based portal, workflow orchestration and content delivery platform
BulsatcomChief Technical Officer
Nov. 2019 - Nov. 2020Sofia, Sofia City Province, BulgariaSatellite TV, internet and mobile operator founded in 2000 as Bulgaria’s first DVB-S operator. I was hired to transform engineering and operational processes, modernise IT & TV services, and ensure cash positivity for future sale, leading a team of 120 & managing 8-figure Capex & Opex budgets. ___________________________________________________________________________ ► Spearheaded an IT infrastructure change programme with an agile cloud-centric micro-services approach to increase business collaboration, automation and flexibility
► Drove technology replacement to transform satellite TV transmission infrastructure
► Streamlined technology to expand the fibre backbone and FTTH access network
► Launched 350+ electronic POS retail outlets, mobile streaming apps & Android OTT platform ► Completed data migration to cloud-based SaaS CRM solution for 700,00 billing records
► Consolidated 550+ Huawei 4G base stations/systems for sale ► Upgraded legacy multi-screen applications, and developed a new OTT launcher application ► Defined service structures, description, supplier agreements, SLAs & cost of ownership
► Set up workshops with user groups, cross-functional teams, sales & marketing to establish requirements, use cases & new features, helping Bulsatcom be more data driven
► Set up and managed a partnership & supplier matrix, optimising cost-performance ratios
► Introduced a 'single source of truth' service catalogue to better manage costs & services
► Created a new contact centre and helpdesk managed by 35 staff
► Wrote and conducted RFPs and tenders for new technology, including contract negotiation
► Bulsatcom's revenues have increased by 15-20%
KweséGroup Chief Technology Officer
Feb. 2017 - Sep. 2019Johannesburg Area, South AfricaI was headhunted to lead TV production studios for Kwese Sports channels and TV playout origination for 10 TV channels serving 18 African countries, and provide strategic leadership and guidance on newly launched satellite DTH & OTT streaming, Free-TV & Pay TV services, including resolving technical and supplier issues. Directed a team of 138 technical & operational FTEs and 20 external contractors, while managing an 8-figure annual Capex/Opex budget. _________________________________________________________________________ ► Defined objectives & executed process engineering aligned with changing business strategies ► Led product design teams, agile development & launch of mobile TV+ device applications
► Delivered training and mentoring to staff, increasing performance and efficiency
► Oversaw building of technical interfaces & iteratively developed B2C software products/tools
► Migrated OTT & Microservices to Cloud & implemented Amazon S3 Simple Storage ► Partnered with international suppliers/providers for connectivity, SaaS & on-premises hosting ► Resolved issues with Subscriber Management & Billing System, CRM, provisioning, payment systems interface, implementing a SaaS Version of SAGE X3 Business Cloud
► Directed development and launch of Roku OTT Set Top Box with Elemental & Verimatrix DRM, working with internal developers, external companies and vendors - Achieved the IBC 2018 innovation award
► Implemented private CDN & connectivity in 10 countries, providing streaming & QoS to critical markets, with extensive stakeholder engagement with business and country leaders
► Reduced operational expenditure c.30% via streamlining with no negative impact on service
BTDigital Media, Principal Consultant
Apr. 2016 - Feb. 2017Martlesham Heath, Suffolk, United KingdomLed high-profile TV technology and related operational projects, covering BT Sports and IPTV based premium TV services, collaborating with a team of technical architects & security specialists. _________________________________________________ ► Managed tenders / RFPs & agreed contractual terms for content agreements worth £50M+
► Developed piracy, anti-fraud and watermarking solutions that increased revenues 2-5%
HBO EuropeChief Technology Officer and CTO, (including CIO Function)
Jan. 2007 - Apr. 2016Budapest HungaryHome Box Office (HBO) is one of the most successful and profitable premium entertainment providers in Europe, covering 16 countries. The organisation provides TV channels, SVoD, Original Production, and HBO GO streaming service to 6m subscribers. I led the technology evolution for HBO Europe's Broadcast Architecture, Pay-TV Services, leading IT business transformation initiatives covering CRM, finance legal workflow and document management systems across 6 HBO European satellite offices whilst directing 60+ staff in broadcast engineering, operations and IT across these offices. Also managed $7M operations budget and $4-5M cap-ex budget. _________________________________________________ ► Launched first-generation HBO GO streaming service to 6 countries, gaining security approvals
► Transformed HBO Europe operation from broadcast to European multi-media provider ► Reduced operational headcount 25% by implementing Oracle Framework ► Built and developed native Android and iOS apps from zero
► Key role in increasing CAGR revenue by 10-15% via delivering access to HBO Europe TV and internet streaming service
► Supported HBO Finance Department in relation to procurement audits and best practices
► Consistently achieved 99.999% availability for all Broadcast Pay TV Broadcast services
► Managed SVoD delivery providing multiple encoding formats to 50+ IPTV/Cable Operators and HBO GO streaming service
► Created security policies with Hollywood studios, SVoD, and online streaming rights
Spotzer Media GroupVice President of Technology
Jan. 2006 - Jan. 2007Established technology strategy and application architecture for the start-up (now recognised as one of the world's leading digital marketing platforms), to introduce web-based, e-commerce, multimedia, and TV broadcast advertising, targeting small to medium-sized enterprises. _________________________________________________ ► Worked with external agencies to build Adobe Flash & Java-based web applications ► Performed business analysis and managed RFPs
► Successfully launched an alpha-prototype web portal and backend content management system using internal & external software development teams
► Developed file-based ingest and post-production workflow, including offline storage for the advertisement based video assets
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