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Work Background
New York Army National GuardRecruter
Oct. 2019Queens, New York, United StatesCurrently a full-time Recruiting & Retention NCO, for the New York Army National Guard. In this role, I seek motivated individuals to join the Army National Guard and support our Soldiers who wish to remain. I also train new recruits part-time in our Recruit Sustainment Program, preparing them for Army Basic Training. I am passionate about leadership, coaching, and mentoring young Soldiers to help them reach their full potential. My focus is on fostering a positive attitude, collaborating to achieve our mission, and building a cohesive team of our Nation's finest Citizen-Soldiers. We are always ready and have been defending and assisting our Nation since 1636. As they say, if you do what you love, you'll never work a day in your life!
G4SShift Supervisor
Jul. 2016 - Sep. 2019Greater New York City Area• Supervise day-to-day operations of assigned shift at the site.
• Coach employees in their job duties and work requirements to ensure policies and procedures are adhered to.
• Assure that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Manage staffing needs to ensure all officers are properly utilized
• Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations
AlliedBarton Security ServicesShift Supervisor
Sep. 2015 - Jul. 2016Greater New York City Area• Supervise day-to-day operations of assigned shift at the site.
• Coach employees in their job duties and work requirements to ensure policies and procedures are adhered to.
• Assure that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Manage staffing needs to ensure all officers are properly utilized
• Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations
New York Army National GuardFinancial Management Specialist
Jul. 2012Greater New York City Area• Assisted in the processing of pay transactions of over 5,000 members of the Department of Defense in support of operation Enduring Freedom and Operation Inherent Resolve.
• Organized and processed over 1,195 service members military pay records, totaling more than 2,390 transactions with 98% accuracy.
• Developed, planned and executed entitlement briefings for over 1,000 personnel.
US ArmyFinance/ Defense Travel Specialist
Jan. 2009 - May. 2012Fayetteville, North Carolina Area• Provided expert travel planning and administrative support to the 82nd Sustainment Brigade, to include the planning and management of available travel resources. • Provided training for DTS users and operators. Reviewed DTS Transactions.
• Acted as a liaison to advise and assist clients in managing Government Travel Credit cards, accounts and resources.
US ArmyFinance Specialist
Sep. 2004 - Jan. 2009Fayetteville, North Carolina Area• Reviewed, determined, and processed standard military pay actions, entitlement, and allowances. Researched military members pay account in The Defense Joint Military Pay System (DJMS), on the Master Pay Account (MMPA) to verify, edit, and correct transactions in DMO. Audited and resolved problem cases involving overpayment or underpayment. • Established relationships and built rapport with individuals or {business customers} organizations and provided assistance with problems these customers may have encountered.
• Comprehensive review of a variety of pay authorization documents, determine entitlements actions which start, stop, allowances or if necessary, whether collection action is required. • Informed military personnel of collection actions taken and options for remission or waiver. • Provided exceptional customer service to military members as needed.
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