AmazonProcess Assistant
Oct. 2018 - Jan. 2024Staten Island, New York, United StatesWorkflow Management: Coordinated daily activities by assigning tasks to associates, monitoring progress, and adjusting priorities to meet tight deadlines. Team Leadership: Led and mentored a diverse team, fostering a culture of safety, efficiency, and continuous improvement. Process Optimization: Identified inefficiencies in standard operating procedures and implemented enhancements that boosted productivity and reduced errors. Performance Monitoring: Utilized warehouse management systems to track key performance indicators, ensuring alignment with company goals and regulatory standards. Training and Development: Conducted comprehensive training sessions for new hires and ongoing coaching for existing staff, promoting skill development and adherence to best practices. Safety Compliance: Ensured strict compliance with safety protocols, contributing to a secure working environment and minimizing workplace incidents.