Circle KHead of Food Service
Mar. 2014 - Nov. 2021Led nationwide Food & Beverage strategy for 370+ stores, overseeing sales, merchandising, product development, and QA.
Relocated to Hanoi (2017โ2020) to directly manage the North region and streamline operations across both North and South.
Managed a 30+ member cross-functional team (HCMC + Hanoi), including category managers, QA, and NPD.
Coordinated with marketing and operations for successful campaign launches and category promotions.
Delivered +10% YoY sales growth per store; launched 50+ products annually contributing ~70% of revenue increase.
Built and standardized processes ensuring full compliance with food safety and operational excellence.