Pineapple Tea RoomAssistant to the Manager
Jan. 2017 - Jan. 2019- Responsible for catering, arrangement and execution of multiple events
- Coordinated with owner and management to shape business processes
- Evaluated target audience preferences and, collaborating with the owner, created and executed a marketing strategy to attract new customers and boost satisfaction
- Assisted in complete renovation from small town diner to high end steakhouse
- Effectively communicated with a variety of clientele on a daily basis and managed conflict resolution
- Trained new team members and monitored staff on all procedures, policies, and job duties
- Established recycling program to introduce environmental awareness in local community