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Work Background
HTECProgram Manager
Feb. 2024
HTECProject Manager
Apr. 2023 - Jan. 2024- Independently manage all project management phases (initiation, planning, execution, monitoring, and closing) to ensure quality and timely delivery to our clients;
- Define and manage expectations with external and internal stakeholders keeping good client and team relationships your priority at all times;
- Develop and report on project progress, risks, opportunities, potential blockers, and escalations by taking a proactive role in solving any potential issues that might arise;
- Create and continuously update project documentation while ensuring that project milestones are executed within the predefined scope;
- Identify and follow up on upselling or cross-sell opportunities with the client through project discovery and proposal alignment with the Business Development team;
- Measure project performance using appropriate performance metrics, systems, tools, and techniques and, based on that, make recommendations for project improvements;
- Collaborate closely with Technical Lead on the project to motivate and supervise project team members keeping everyone engaged and on track.
MistralIT Project Manager
Dec. 2021 - Mar. 2023- Independently manage all project management phases (initiation, planning, execution, monitoring, and closing) to ensure quality and timely delivery to our clients;
- Define and manage expectations with external and internal stakeholders keeping good client and team relationships your priority at all times;
- Develop and report on project progress, risks, opportunities, potential blockers, and escalations by taking a proactive role in solving any potential issues that might arise;
- Create and continuously update project documentation while ensuring that project milestones are executed within the predefined scope;
- Identify and follow up on upselling or cross-sell opportunities with the client through project discovery and proposal alignment with the Business Development team;
- Measure project performance using appropriate performance metrics, systems, tools, and techniques and, based on that, make recommendations for project improvements;
- Collaborate closely with Technical Lead on the project to motivate and supervise project team members keeping everyone engaged and on track.
ChecklensProject Manager
Apr. 2021 - Nov. 2021- Managing the product design;
- Managing documentation and resource planning;
- Developing tools and best practices for project management and execution;
- Managing project life cycle: starting with concepts (data analysis) over pilot projects to production;
- Developing and managing the list for identifying specifics customers' needs;
- Daily communication with clients and defining product requests.
Boris Divkovic FoundationProgramme Coordinator
Jul. 2019 - Apr. 2021Sarajevo, Bosnia and Herzegovina- Managing projects through all defined phases.
- Providing direction and support to project teams and individuals.
- Establishing, tracking, and maintaining project schedules.
- Managing the projects expenditure budget and every day running costs.
- Planning and coordinating resources.
- Providing project reports to the required standard and deadlines.
- Communicating with stakeholders the status of projects.
GazzdaCustomer Support Representative
May. 2018 - Jul. 2019Sarajevo- Maintaining positive customer relationship in a B2B environment.
- Internal communication and coordination of client requests.
School of Economics and Business SarajevoTeaching Fellow
Nov. 2017 - Jul. 2018Sarajevo
UNDPIntern
Oct. 2016 - Mar. 2017Sarajevo▪ Collect, assess and analyse the data relevant to project outcomes and outputs,
▪ Perform independent research on globally available local governance public service delivery improvement methodologies (with focus on environmental and economic sectors) and compile ideas that support specific project requirements and activities;
▪ Prepare reviews, complilations, extracts and summarise based on the already-available comprehensive and extensive UNDP and other relevant projects' reports;
▪ Assist in the organization of conferences, workshops and meetings; ▪ Assist in drafting routine correspondence with all stakeholders.
School of Economics and Business, SarajevoAssociate at Distance Learning team
Jan. 2014 - Oct. 2016Sarajevo- Teamwork with other operators
- Continued work with professors and assistants
- Work within EFSA Learning Center (Marketing support)
- Creating innovative solutions for enhancing quality of Distance learning educational process
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