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Work Background
Sotheby's International RealtyVice President, Global Real Estate Advisor
Oct. 2024
CompassRealtor
Mar. 2022 - Oct. 2024•$20 million + in sales volume per year.
•Best of Washingtonian recognition 2022, 2023, & 2024.
•Client Representation: Advise on market conditions, assist in property searches, negotiate agreements, and oversee closings.
•Property Listings: Evaluate and market properties, create compelling listings, conduct open houses, and use social media for promotion.
•Market Analysis: Stay updated on trends, provide clients with market insights, and advise on value-maximizing strategies.
•Networking: Build and maintain client and professional networks, foster long-term relationships, and participate in industry events.
•Transaction Management: Guide clients through transactions, coordinate with involved parties, ensure compliance, and maintain accurate records.
McWilliams|BallardSales Director
Mar. 2021 - Mar. 2022Washington, District of Columbia, United States•Communicates directly with developer or developer representatives in order to establish sales goals, negotiate contracts, and ensure successful execution of sales plan.
•Works directly with marketing department to establish messaging and building positioning.
•Works with developer and construction team to execute selections and upgrades process.
•Works with architects and developers to design and finalize floor plans and building amenities.
•Works with interior designers and developers to select finish packages and unit upgrades.
•Establish customer service skills and communicate with purchasers and provide status updates throughout the entire buying process.
•Meet sales and settlement goals as defined by the Vice President of Sales, follow and track loans at assigned community, assist purchasers from the point of sale through settlement.
•Implementation of Sales and Prospecting Plans: Responsible for implementing a sales plan for their assigned community, updating and maintaining our sales management software, follows up with prospective home buyers on a daily/weekly/monthly basis through email and phone.
•Prospect and network for new client opportunities.
•Submit weekly sales reports and property condition reports.
•Maintain extensive knowledge of the Washington DC housing market and direct competition.
Urban PaceSenior Sales Manager
Mar. 2018 - Mar. 2021Washington, District of Columbia, United States•Communicates directly with developer or developer representative in order to establish sales goals, negotiate contracts and ensure successful execution of sales plan
•Works directly with marketing department to establish messaging and building positioning
•Works with developer and construction team to execute selections and upgrades process
•Works with architects and developers to design and finalize floor plans and building amenities
•Works with interior designers and developers to select finish packages and unit upgrades
•Establish customer service skills and communicate with purchasers and provide status updates throughout the entire buying process.
•Meet sales and settlement goals as defined by the Vice President of Sales, follow and track loans at assigned community, assist purchasers from the point of sale through settlement
•Implementation of Sales and Prospecting Plans: Responsible for implementing a sales plan for their assigned community, updating and maintaining our sales management software, follows up with prospective home buyers on a daily/weekly/monthly basis through email and phone.
•Prospect and network for new customer opportunities
•Submit weekly sales reports and property condition reports
•Maintain extensive knowledge of the Washington DC housing market and direct competition
Delta Air LinesFlight Attendant
Mar. 2016 - Jan. 2018Greater New York City Area• Provided excellent customer service, information, and assistance for safety and comfort of passengers.
• Monitored and ensured the cabin was secure at all times, complying with all aviation rules and regulations.
• Streamlined passenger boarding process, communicating with a high level of professionalism and troubleshooting changes in tickets, seating and other customer inquiries.
Spirit AirlinesFlight Attendant
Dec. 2014 - Mar. 2016Dallas/Fort Worth Area• Attended briefings between the flight crew and flight attendants and led all safety checks between flights. • Complied with all aviation rules and regulations for safety and protection.
Carter BloodCareConsultant
Apr. 2014 - Dec. 2014Dallas•Manage an average of 300 new and existing accounts •Assure daily and monthly collection goals are met at an average of 120%
•Plan and promote successful blood drives within assigned territory
•Train a weekly average of five donor group drive coordinators on HemaTerra software; their blood drive management tool
•Effectively use Hemasphere, by Haemonetics, to create and manage new/existing accounts
•Train Recruitment Assistants to build and manage donor group drive coordinator accounts through Hemasphere
•Perform site inspections to ensure all blood drive locations are FDA compliant
•Build and maintain close relationships with donor group drive coordinators
•Participate in networking events to recruit donor group drive coordinators
•Adhere to regulatory requirements
T-MobileRetail Sales Leader, High Volume
Mar. 2011 - Mar. 2014Dallas/Fort Worth Area•Mentored, trained, and managed a team of 16 Sales Associates on average
•Executed frontline sales, customer service, and marketing for personal consumers and small businesses
•Consistently exceeded monthly sales goals at an average of 145% at a high volume location with a 9% average traffic conversion
•Performed all operational duties such as daily deposits, store operation reports, and procedures
•Daily use of SAP software to receive shipments, perform store-to-store transfers, and perform physical inventory
•Performed retail audits to ensure 100% compliance in all aspects of the business
•Monitored consumer and business accounts and provided follow-up customer service which resulted in positive relationship management •Managed multiple district projects with the executive leadership team
OneBlood (Formerly, Florida Blood Services)Donor Center Manager/Charge
Mar. 2009 - Mar. 2011Hudson, FL•Managed a staff of seven technicians while providing them with knowledge and ongoing training
•Increased the center’s collection numbers by over 40% in one year as a manager
•Coordinated donor recruitment, donor scheduling, stock supply and non-stock supply purchasing
•Completed daily, weekly, and monthly audits of paperwork and equipment to remain FDA compliant
•Performed various types of phlebotomy (the process of drawing blood)
•Location was used as a training hub due to impeccable results
•Utilized Kronos software to manage/approve time and attendance for six donor centers
•Created and implemented bi-weekly staff schedules for an average of 40 employees
•Performed annual competencies for the Training Department; re-trained staff who did not meet minimum requirements
•Served as region point of contact for on-call scheduling •Effectively used Hemasphere, by Haemonetics, to manage on-call scheduling, collection reports, and employee data
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