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Work Background
DivanDigital Marketing Manager
Sep. 2021İstanbul, Türkiye
Neredekal.comMarketing Manager
Jan. 2020 - Sep. 2021İstanbul
SeturDigital Strategy and Performace Executive
Jan. 2017 - Dec. 2019Istanbul, Turkey
SeturSenior Digital Marketing Specialist
Aug. 2016 - Jan. 2017İstanbul, Türkiye
MetglobalBrand Marketing Manager (Tatil.com)
Nov. 2015 - Jul. 2016İstanbul, Türkiye- Managing marketing team and company’s e-commerce platform - Managing all budget and activities for B2B&B2C platforms. - Developing all online and offline marketing activities for the brand with the objectives as increasing brand awareness, generating traffic and revenue Online Channels - SEM,SEO,META Search,Re-Targeting, Affiliate Marketing, E-mail Marketing, Social Media,Display Media Buying (CPM,CPC,PPC,GDN), CRM, Cross Marketing Campaigns etc.. Offline Channels - TV, Radio, Outdoor,Public Relations, Press Release, Yearly and Seasonal Catalogs, Exhibitions, Promo Materials etc… - Briefing all sections including design team according to seasonal and annual marketing strategies - Executing strategic co-marketing partnerships with industry leader clients - Took an active role during exhibitions (Creative part and all media events) - Managing to gather market share (Price, sales,), benchmarking market movements in order to maintain a competitive edge. - Inspecting areas of customer satisfaction opportunuties, improving best UI-UX strategies, creating motivation for repeat business by executing changes through A-B testing enviroments.
adtriplex Ltd. Şti.Account Director
Dec. 2013 - Oct. 2015İstanbul, TürkiyeAffiliate Accounts Relationship Management (Advertiser, Publisher, Agency, Merchandiser) Business Growth Management Network Growth Management System Growth Management
MetglobalMarketing & Business Development Executive
Apr. 2013 - Nov. 2013İstanbul, TürkiyeAffiliate Networks Management (Zanox,Adtriplex,Reklamaction,Lyoness,GO) Performance Based web affiliates management Whitelabel Management Target Oriented & Performance based program management ROI Based program management Meta Search Engines Integrations( Deal-Integration-Test-Publishing) (Tripadvisor,Trivago,Hotelscombined,Neredekal.com,Kayak.com) Meta Search Engine Performance Management (Tripadvisor,Trivago,Hotelscombined,Neredekal.com,Kayak.com) XML Feed Affiliates Setup Management (Bavul.com + 55 Others) XML Feed Affiliates Performance Management Bavul.com Key Account Management Invoice and reimbrushment Management
adtriplex Ltd. Şti.Advertiser Account Manager
Dec. 2011 - Mar. 2013İstanbul, Türkiye- Advertisers Affiliate Program Creating - Setting up and managing CPC,CPL,CPA Affiliate Models - Running system tests for CPC,CPL,CPA Affiliate Models - Publisher and paralel content optimization - Commission rate and models optimization - Cost and target based campaign management - Target oriented, performance based campaign management - www.adtriplex.com
Tetra Development LtdFinancial Department Manager
Mar. 2008 - Aug. 2010Turks ve Caicos Adaları- Providing and interpreting financial information; - Monitoring and interpreting cash flows and predicting future trends; - Analysing change and advising accordingly; - Formulating strategic and long-term business plans; - Researching and reporting on factors influencing business performance; - Analysing competitors and market trends; - Developing financial management mechanisms that minimise financial risk; - Conducting reviews and evaluations for cost-reduction opportunities; - Managing a company's financial accounting, monitoring and reporting systems; - Liaising with auditors to ensure annual monitoring is carried out; developing external relationships with appropriate contacts, e.g. auditors, solicitors, bankers and statutory organisations such as the - Inland Revenue; producing accurate financial reports to specific deadlines; managing budgets; arranging new sources of finance for a company's debt facilities; supervising staff; keeping abreast of changes in financial regulations and legislation.
HSBCCall Center Team Leader
Jan. 2006 - Jan. 2008İstanbul, Türkiye- Responsible for improving the team and facilitating the communication among the members of team - Perform the tasks of monitoring, organizing, and coaching team on a daily basis - Handle responsibilities of communicating the company's purpose, core values, vision to the front employees - Identify new ways to increase the opportunities of sales and service - Handle escalated calls, complaints, questions, and queries, as required - Facilitate cross-functional communication within employees to improve working environment - Draft general reports on performance and targets of team members as well as ensure that they exceed the targets - Organized training workshops to improve the performance of the members who are lagging behind in terms of performance
HSBCEnterprise Customer Representative
Mar. 2003 - Jan. 2006İstanbul, Türkiye- Targeting Customer Satisfaction and Reaching Bank Sales Goals with “0” error and with solution-oriented service. - Identify Customer Requirements and solving problems with other units - Raising Bank Income with cross-sales opportunities. - Developing New Systems for Telephone Banking - Special needs of customers in split (Premier Banking-Global Banking) - Providing all of other splits such as Investment, Technical and English.
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