Lasha Bulia

Lead Business Analyst / Site Reliability Engineer & Local Entity Team Lead @SICPA

BI AnalystITC-level ExecutiveCTOSystem AnalystProduct ManagerProject Manager

Lasha Bulia is a results-driven Lead Business Analyst, holding dual leadership roles as a Site Reliability Engineer and Local Entity Team Lead. With over 15 years of experience across the banking and tech sectors, Lasha drives impactful initiatives that blend business strategy with technical precision. As a Site Reliability Engineer and Local Entity Team Lead, Lasha transformed traditional support teams into high-performing SRE units, boosting system uptime by 20% and reducing incident response time by 15%. He implemented SLIs and SLOs that cut service downtime by 25%, aligning systems with industry best practices and significantly improving user experience. In parallel, Lasha led strategic efforts to implement production marking systems across 500+ factories and importers, achieving long-term cost savings of $3.6 million over 10 years. At his company, he fosters a culture of collaboration and accountability, enabling cross-functional teams to deliver with speed and excellence. His business analysis work has produced measurable results—reducing scope ambiguity by 25%, accelerating timelines by 30%, and saving over $40,000 across multiple releases. Lasha’s combined focus on reliability engineering, strategic delivery, and team leadership continues to drive innovation and long-term value for the company.

Feedback from Lasha’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Lead Business Analyst, Site Reliability Engineer and LE Team Lead

SICPALead Business Analyst, Site Reliability Engineer and LE Team Lead

Mar. 2023• Transformed support team into SRE, boosting system uptime by 20% and reducing incident response time by 15%. • 30% improvement in overall system reliability by optimizing operations, fostering collaboration, and aligning with industry best practices. • Implemented SLIs and SLOs, reducing service downtime by 25% and exceeding reliability targets for a better user experience. • Gathered business requirements through stakeholder interviews, reducing scope ambiguity by 25%, improving timelines by 30%, and saving $40,000 in costs across multiple releases.

Business Analyst / IT Project and Solutions Delivery Manager

SICPABusiness Analyst / IT Project and Solutions Delivery Manager

Feb. 2022 - Mar. 2023Tbilisi, Georgia• Successfully orchestrated and executed a comprehensive project, leading the transition from an outdated Linux, JBoss based system to the state-of-the-art OpenShift platform. • Implemented online production marking for 15 factories and 50 production lines. • Incorporated offline marking for over 500 local producers and importers. • Reduced core solution cost by $3,600,000 for 10 years.

Business Analyst / IT Project Manager

SICPABusiness Analyst / IT Project Manager

Jan. 2014 - Feb. 2022Tbilisi, Georgia• Successfully led innovative projects, implementing online/offline production marking for 15 factories, with 60 production lines, and 500+ local producers and importers • Analyzed and re-engineered existing business processes, reducing operational costs by 25% while improving efficiency by 30%.

IT Service Engineer

SICPAIT Service Engineer

Sep. 2012 - Jan. 2014Tbilisi, Georgia• Deployed new Business and IT Security Solutions, meeting 100% of project deadlines with 98% success rate. • Developed reporting and data mining systems, improving data accessibility by 50%, reducing report generation time by 40%, and enabling a 25% increase in data-driven decisions.

Core Banking Systems Support Specialist

Bank of GeorgiaCore Banking Systems Support Specialist

Dec. 2009 - Aug. 2012Tbilisi• Resolved 93% of database issues within SLA timelines, minimizing system disruptions. • Organized and deployed new banking projects, improving quality of deployment by reducing post-deployment issues by 26%.

Head of Distance support team

Bank of GeorgiaHead of Distance support team

Sep. 2007 - Dec. 2009Tbilisi• Led a team of 10–20 support specialists, achieving a 95% task completion rate within the SLA, improving work quality by reducing errors by 30%, and boosting team satisfaction scores by 20% through targeted coaching and feedback initiatives.

IT Support Specialist

Bank of GeorgiaIT Support Specialist

Dec. 2006 - Sep. 2007Tbilisi• Supported software and database systems (Oracle 11g, Vabank).

Loan Processor

Bank of GeorgiaLoan Processor

Jun. 2006 - Dec. 2006Tbilisi, Georgia• Client-facing operational work with credit systems. • Registered clients and loans in database, issued loans.

Assistant Professor

Georgian Technical UniversityAssistant Professor

Mar. 2005 - Jul. 2011Georgia-Led lessons in production management. -Assisted Professor in evaluation of examination papers.

Requests

Touchpoint image

0

Personal Pitch

Expert Leadership in Business Analysis & IT Delivery

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Lasha on Intch

IT

489368 people

21

QA Full Stack Engineer @ Nutritionpro

15

CTO @ Bloomy AI

28

CEO @ Njssolutions

ITProduct Manager

79809 people

15

CTO @ Bloomy AI

28

CEO @ Njssolutions

15

Regional technical material in construction materials / Trainer / Corporate Sales @ Henkel