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Work Background
Queensland GovernmentAdministrative Officer
Mar. 2025Brisbane, Queensland, AustraliaAfter taking a brief from my previous role with the Queensland Government, I am excited to announce that I have joined the Community Recovery team. In this new role, I’ll be supporting Queenslanders affected by Ex-TC Alfred and assisting in their recovery efforts. I’m looking forward to this new chapter with Services Australia and the opportunities ahead .
The Westin BrisbaneGuest Service Agent
May. 2024Brisbane, Queensland, Australia-Greet guests and offer to assist with their needs.
-Register and assign guests to hotel rooms.
-Compute bills, collect payments, and make change for guests.
-Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Department of Transport and Main RoadsAdministrative Assistant
May. 2024 - Jul. 2024Brisbane City, Queensland, Australia-Assist with accounts payable/receivable, liaising with clients and other general admin duties.
-Manage incoming phone calls and direct enquiries appropriately.
-Assist with document preparation in line with departmental standards and specified timeframes
Department of Justice and Attorney-General QLDAdministrative Officer 4
Jul. 2023 - May. 2024Brisbane, Queensland, Australia
Department of Justice and Attorney-General QLDAdministrator Officer 3
May. 2023 - Jul. 2023Brisbane, Queensland, Australia
Hotel X Fortitude ValleyGuest Service Agent
May. 2023 - May. 2024Brisbane, Queensland, AustraliaMy duties are: - Welcoming guests - recognise their loyalty with the brand - Assign rooms if unassigned - Deliver an exceptional customer experience -Prepare bills and take payment - Checking out rooms
- Charge minibar to the accounts
Department of Justice and Attorney-General QLDOffice Administrator
Apr. 2023 - May. 2024Brisbane, Queensland, Australia
Ovolo HotelsAssistant Front Office Manager
Oct. 2022 - Apr. 2023Brisbane, Queensland, Australia
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