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Work Background
APM Employment ServicesEmployment Consultant
Dec. 2024Greater Adelaide Area1. Client Support & Case Management
Assess job seekers' skills, strengths, barriers, and employment goals.
Develop personalised Job Plans.
Provide motivation, guidance, and ongoing coaching.
Monitor progression and adjust plans as needed. 2. Job Readiness & Training Support
Assist with resume writing, cover letters, interview preparation, and job applications.
Connect clients with relevant training, work experience, or community services.
Help clients understand workplace expectations and soft skills (e.g. communication, punctuality). 3. Employer Engagement
Build relationships with local employers and match clients to suitable vacancies.
Advocate for clients, promote wage subsidies or other incentives.
Follow up post-placement to ensure a successful transition and retention. 4. Administrative & Compliance Duties
Maintain accurate case notes and documentation.
Ensure clients meet their obligations.
Complete regular progress reviews and reporting in government portals (ESS Web)
Randstad AustraliaProfessional Freelancer
Sep. 2024 - Nov. 2024Greater Adelaide AreaI am a skilled and reliable freelance administration professional with hands-on experience supporting local government operations, most recently within the Community Safety team at the City of Onkaparinga. My work focused on transforming complex data into actionable insights, enabling front-line teams to efficiently engage with council residents and uphold local compliance standards. Key responsibilities in my role included analysing and segmenting community data, preparing reports on daily performance metrics (KPIs), and supporting revenue services by processing payments over the phone. I maintained a strong working knowledge of both state and local by-laws, ensuring compliance measures were clearly understood and applied across all interactions. Working within a close knit team, I took pride in being adaptable, detail oriented, and supportive always contributing to a collaborative and high-performing environment.
NDIS providerWelfare and Safeguards Officer
Apr. 2024 - Sep. 2024Greater Adelaide AreaThe Welfare and Safeguards Officer plays a vital role in ensuring the safety, dignity, and wellbeing of NDIS participants. This position is responsible for supporting the implementation of safeguarding practices, managing reportable incidents, overseeing participant welfare, and ensuring compliance with the NDIS Quality and Safeguards Commission standards.
SA GovernmentAdministrative Project Officer
Apr. 2023 - Apr. 2024Adelaide, South Australia, AustraliaProvide high-quality, confidential administrative support to the manager, ensuring effective communication and information flow between all internal and external stakeholders. Responsible for financial administration including budget oversight, account reconciliation, and HR reporting. Support the processing of Intervention Orders and coordinate the timely dissemination of relevant documentation to educational leaders. Review and refine administrative processes to improve efficiency and accuracy across the team. Successfully coordinate and set up training events and professional development sessions for staff and educational leaders, ensuring smooth logistics and clear communication throughout each event cycle.
Courts Administrative AuthorityCourts Officer
Jan. 2022 - Jan. 2023Adelaide, South Australia, AustraliaAs a Court Officer, I was responsible for delivering a high-quality registry and information service. This included advising court users on court practices and procedures, processing incoming registry work, and managing the lodgement and handling of official documents. Key Achievements
Demonstrated the ability to work effectively both independently and as part of a collaborative team.
Consistently met individual work requirements while coaching and supporting colleagues to achieve shared goals.
Contributed to broader organisational outcomes by maintaining a strong focus on service quality, client satisfaction, and professional integrity.
Delivered responsive, client-focused support to a diverse range of court users in a high-pressure, detail-driven environment.
Integrated Cardiovascular Clinical Network SATechnical Officer
Sep. 2021 - Jan. 2022Adelaide, South Australia, AustraliaResponsible for supporting iCCNet scientists and users of the iCCNet program across Country Health SA by delivering services that are fully integrated into clinical settings. This support is provided through education, training, and ongoing technical assistance to ensure seamless system functionality and compliance with clinical standards. Key responsibilities included:
Assisting with the preparation and maintenance of quality control reports.
Inspecting and troubleshooting medical equipment for faults and contributing to basic diagnostics.
Testing new software releases in various environments prior to deployment, and thoroughly documenting any issues or anomalies.
Supporting the development and testing of innovative health IT systems.
Providing technical support to a wide range of users with varying levels of technical expertise, ensuring clear communication and effective issue resolution.
Collaborating with multidisciplinary teams to maintain the reliability and integrity of clinical technologies. Key Achievements
Successfully operated within a high-performing team environment in a clinical and laboratory setting.
Gained proficiency in the use and maintenance of specialised medical equipment.
Contributed to the quality control and continuous improvement of laboratory and medical IT resources.
Ventia Pty LtdCare & Custody Officer
Aug. 2021 - Sep. 2023Adelaide, South Australia, AustraliaVentia was awarded the SAPMICM contract to manage the secure transportation and supervision of prisoners throughout South Australia. This included the movement of individuals between courts, police custody, correctional institutions, and hospitals, as well as in-court management responsibilities. Achievement:
Worked collaboratively within a high-functioning team, and liaising with senior staff, law enforcement, court personnel, and external agencies.
Maintained the safety, security, and welfare of prisoners under my supervision, adhering strictly to established protocols and duty-of-care requirements.
Ensured all procedures were carried out with professionalism, discretion, and a strong commitment to the rights and dignity of individuals in custody.
Demonstrated reliability and resilience in high-pressure environments requiring vigilance, sound judgement, and clear communication.
SA PathologyCovid Tester
Jan. 2021 - Mar. 2021Port Adelaide. SAResponsible for performing accurate and efficient nasopharyngeal swab collection to identify individuals infected with COVID-19, in line with clinical and public health protocols. This role involved delivering clear patient education regarding testing procedures, quarantine requirements, and current health guidelines. Key responsibilities included:
Conducting swab collections with precision and sensitivity in high-demand environments.
Providing up-to-date information to patients about COVID-19 testing, isolation requirements, and follow-up procedures.
Collaborating effectively within a large collection and multidisciplinary team to support public health outcomes.
Demonstrating professional communication skills when engaging with members of the public, often in high-stress situations.
Maintaining strict adherence to infection prevention and control practices.
Displaying flexibility and responsiveness in rapidly changing conditions.
Upholding a professional image and fostering public trust during all interactions.
Clinpath PathologyCovid Tester
Dec. 2020 - Oct. 2021Mile End, Adelaide Responsible for performing accurate and efficient nasopharyngeal swab collection to identify individuals infected with COVID-19, in line with clinical and public health protocols. This role involved delivering clear patient education regarding testing procedures, quarantine requirements, and current health guidelines. Key responsibilities included:
Conducting swab collections with precision and sensitivity in high-demand environments.
Providing up-to-date information to patients about COVID-19 testing, isolation requirements, and follow-up procedures.
Collaborating effectively within a large collection and multidisciplinary team to support public health outcomes.
Demonstrating professional communication skills when engaging with members of the public, often in high-stress situations.
Maintaining strict adherence to infection prevention and control practices.
Displaying flexibility and responsiveness in rapidly changing conditions.
Upholding a professional image and fostering public trust during all interactions.
G4SEscort Officer
Jan. 2016 - Aug. 2021Adelaide, AustraliaG4S Custodial Services was awarded the SAPMICM contract to manage the secure transportation and supervision of prisoners throughout South Australia. This included the movement of individuals between courts, police custody, correctional institutions, and hospitals, as well as in-court management responsibilities. Achievement:
Worked collaboratively within a high-functioning team, and liaising with senior staff, law enforcement, court personnel, and external agencies.
Maintained the safety, security, and welfare of prisoners under my supervision, adhering strictly to established protocols and duty-of-care requirements.
Ensured all procedures were carried out with professionalism, discretion, and a strong commitment to the rights and dignity of individuals in custody.
Demonstrated reliability and resilience in high-pressure environments requiring vigilance, sound judgement, and clear communication.
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