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Work Background
Metro Area Advanced Practice HealthcarePractice Assistant
Jan. 2025Work with other clinic staff to maintain client expectations etc. Help manage inventory, vendor relations, documentation, client questions, etc.
Liminal NetworkOperations Manager
Jul. 2024Minneapolis, Minnesota, United StatesCollaborate on team goals and KPI
Manage forecasts and reporting tools
Collaboration on outreach methods with Marketing and Sales
Implement and manage CRM processes and quality
VarizymesSales Director
Jan. 2024 - Dec. 2024Madison, Wisconsin, United StatesAs Varizymes' Sales Director I regularly seek out potential customers on a global scale, create outreach campaigns, work within the company to develop processes and strategy to meet customer needs, and drive business growth. We sell the nuts and bolts that go into molecular amplification and it requires a few extra steps in the sales cycle due to the technical nature of the products. • Established and organized sales department roles and responsibilities
• Collaborated with the different departments to establish targets, sales collateral, and pricing
• Defined sales cycle, timelines, and targeted marketing.
• Built opportunity pipeline with a 347% increase YoY to $1.67M YTD 347% within 9 months
• Built sustainable revenue on a technical product - 4.5% realized revenue on pipeline in less than 9 months • Delivered double digit growth (10% YoY) within 9 months.
• Built customer base - over 5,000 new contacts added for engagement and discovery
• Increased customer and potential customer interactions - increased engagement by over 10% YTD
• Increased sales footprint globally by onboarding 2 new distributors and training the representatives.
• Developed and implemented distributor strategy and standard procedures
• Collaborated on the development of pricing schematics for different types of customers - bulk purchase, distribution, OEM, R&D minimum purchase
• Set sales KPIs, and forecasting each year.
3MInside Sales Manager
Jan. 2020 - Jan. 2024Greater Minneapolis-St. Paul AreaAs a leader in the Inside Sales team for the 3M Food Safety Department and 3M Automotive Aftermarket Division at the corporate headquarters in Saint Paul, MN my responsibilities include maintaining the team and aligning with the respective businesses. Through coaching, training, and enrichment of the team members they are able to create and maintain better relationships with customers. This enables them to attain their annual goals. This position requires reporting, data entry, and account maintenance using the following databases: PowerBI, Salesforce, Salesloft, Quip, SAP, CSMS, COMS, CFR, Einstein, and Microsoft Suite. • Monthly collaboration with key stakeholders for the businesses
• Alignment on reporting, ERP, and Salesforce (CRM) pipeline entry
• Established of areas in need of improvement and implementation of processes to streamline activities.
• Grew Inside Sales territories by 104% YoY from $71M in 2021 to $74M in 2022
• Identified $1.2M in bi-annual revenue for 3M Food Safety by focusing on Extended Warranties for hardware and implemented a project to clean up various databases including various areas of the manufacturing and support processes: Manufacturing, shipping, sales, support, technical. • Prioritized sales pipeline gaps and through teamwork and application of new SOPs grew the pipeline from $450K to $3.6M in 9 months.
• Utilize sales and metrics data to improve financial reporting and create more accurate targets for the inside sales teams in alignment with business needs. • 90% of direct reports have been promoted into new positions within 3M to apply their knowledge and skills to 3M’s benefit.
• Green Belt training - 2018
3MInside Sales Supervisor & Sales Rep
Aug. 2017 - Jul. 2020Greater Minneapolis-St. Paul AreaSupervisor - • Train and encourage individual employee growth to maintain a high performing team.
• Coach on sales acumen on how to approach customers and discover their pain points in order to meet their needs and achieve annual operating plan and growth targets. • Manage team member differences to ensure the team is functioning at its highest capability.
• Experience creating reports using CRM, Microsoft Suite, and other tools in order to track team YTD attainment, and aid in coaching. • Encourage and maintain communication with other aspects of 3M community by arranging internal meetings to open lines of communication and understanding. Networking to continue growing the inside sales team as we promote people to new positions based off of their growth and potential. Sales Representative - • Prospected renewed sales in multiple “lost” accounts.
• Adept at handling customers with technical issues, and discovering what they really need to pursue optimal testing.
• Establish and maintain customer relationships by introducing new products, selling and upgrading regular product orders, and informing customers of product promotions.
• Establish business plans with strategies and tactics to achieve annual sales forecast.
• Manages over 300 accounts, including start up businesses, on a monthly basis.
• Consistently displays product knowledge and customer courtesy.
• Utilizes detailed product knowledge to provide technical assistance to customers and assist them in identifying products to meet their needs.
3MAccount Manager
Mar. 2015 - Jul. 2017Washington, Oregon, Alaska, and Northern IdahoProviding complete Food Safety Solutions to protect your brand and your customers.
• Establish and maintain customer relationships by introducing new products and informing customers of product promotions.
• Works to establish business plan with strategies and tactics to achieve annual sales forecast.
o 2015: 100% OP
o 2016: 103.4% OP
o 2017: 104% OP
• Utilizes detailed product knowledge to provide technical assistance to customers and assist them in identifying products to meet their needs.
• Manage immediate territory team to ensure that we are aligned with who is focusing where to attain our annual goals.
• Average customer growth of 25% per customer by utilizing team members, managing team focus, and encouraging team growth.
• -Largest customer win of 2016 - $75,000 reseller start up. Customer is already on track to double their sales for 2017.
• -Largest customer win of 2017 ytd - $138,000 laboratory start up. $28,000 initial PO • Established new channel partner for 3M Food Safety which sold $2M in product within 2 years.
3MFood Safety Inside Sales Representative/Team Lead
Sep. 2012 - Feb. 2015Maplewood, MNEstablish and maintain customer relationships by introducing new products, selling and upgrading regular product orders and informing customer of product promotions. - Works to establish business plan with strategies and tactics to achieve annual sales forecast. - Utilizes detailed product knowledge to provide technical assistance to customers and assist them in identifying products to meet their needs. - Provide customers with detailed product information and explain proper product applications to customers by applying knowledge of the customer's specific business needs.
Como Park Zoo and ConservatoryFacility Attendant
Apr. 2012 - Dec. 2012St. Paul MNInterpret animal and plant exhibits for visitors, respond to medical emergencies, assist zookeepers as needed, customer service.
American Preclinical ServicesAnimal Technician
Jan. 2010 - Jan. 2012Coon Rapids, MNAnimal husbandry, gave medications, prepped for procedure, recorded daily clinical observations per SoPs and protocols. Analyzed deviations for studies to attempt to reduce the number that occurred and streamline procedures. Worked with science and veterinary staff to update SOPs, innovate new ways to enrich the animals' lives, and maintain their health.
Holden Farms IncLab Technician/Herdsperson
Aug. 2009 - Oct. 2010Northfield, MNCollected, analyzed, packaged, and shipped boar semen. Maintained herd health, trained animals quarterly to perform. Recorded data daily. Performed humane euthanasia as necessary to assess overall herd health.
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