Cordoba CorporationProgram Manager -- RTC Discount ID Card Program
Feb. 1998 - Dec. 2022San Francisco Bay AreaProgram Manager, RTC Discount ID Card Medical Verifier Program
The RTC Program is a regional program for 13 of the largest transit agencies in the Bay Area. Cordoba Corp is providing verification services to determine a person's eligibility to received federally mandated fare discounts on fixed route public transit. As Program Manager, responsible for all operations including supervising staff, managing budget, reporting to clients, developing procedures, providing training to transit staff, and handling customer service issues. Recently managed the development and implementation of a new database available to each transit agency. This database now provides access to real-time data. Worked extensively with programming staff on every feature of the program and added components such as email notifications.