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Work Background
Sr. Scrum Master and Project/Task Manager
General Dynamics Information TechnologySr. Scrum Master and Project/Task Manager
Jan. 2012• Sr. Scrum Master for federal system projects using Atlassian tools to manage work deliverables. • Sr. Scrum Master for DevSecOps Team guiding them in the identification, prioritization, and creation of new Automation processes and well as System Administrative work for development teams. • Key Advocate, Servant Leader and Change Agent for scrum teams, clients, and the organization. • Influence team members by providing direction and motivation to do the job to the best of their abilities. • Guide Scrum Teams to successfully identify and document Program Increment Objectives and Risks. • Predict resources needed to reach objectives and manage resources in an effective and efficient manner. • Responsible for customer and subcontractor support, coordination, communication, and orchestration. • Manage tasks to deadline including resource management, task assignment, risk identification, quality assurance, performance assessments, performance metrics, communication, and reporting. • Conduct project management activities for software release and operational task management. • Measure project performance to identify areas for process and service improvements. • Mentor less experienced Scrum Masters, train new teams on the company defined agile processes and procedures. • Provide leadership in generating policy, procedure and guidelines for key strategies and objectives to streamline company process, maximize value, and ensure company-wide continuity. • Provide leadership related to interpreting operational requirements and generating policy, procedure and guideline documentation that follow customer and company processes. • Coordinate with clients to identify improvement opportunities and provide process improvement recommendations to streamline processes and maximize value. • Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, integration, leverage technologies, new industry development and standards.
Scrum Master/Sr. Principal Systems Analyst
General Dynamics Information TechnologyScrum Master/Sr. Principal Systems Analyst
Jan. 2012 - Aug. 2022West Des Moines, IAAgile Coach for teams migrating to an agile platform. Mentor less experienced Scrum Masters. Scrum Master/Project Manager for engineering team using JIRA to manage work deliverable expectations for a government interface application. Oversee and manage the creation, clarification, and maintenance of written business, technical, user, and system requirements based on business needs for various projects, following SDLC methodologies. Guide team members in requirements elicitation and analysis, the creation of user stories and well defined acceptance criteria, and incorporating and executing automated testing processes. Analyze and evaluate KPIs and designs for complex systems, including input and output requirements, information flow, hardware and software requirements, and reliability characteristics. Provide leadership in generating policy, procedure and guidelines for key strategies and objectives, design methods, techniques and tools, and lean principles and practices to ensure company-wide continuity. Coordinate with clients to define and resolve system design problems, identify improvement opportunities, and provide process improvement recommendations to streamline processes and maximize value. Liaison between the customer and multiple teams (internal and external) to provide expertise to the definition, implementation and maintenance of system applications, databases and reporting systems. Collaborate with executives, program managers, project managers, and team leaders in organizational planning, company initiatives, and indvidual team goal objectives.
Business Systems Analyst (Contractor)
The Palmer GroupBusiness Systems Analyst (Contractor)
Sep. 2010 - Jan. 2012Federal Home Loan Bank in Des Moines, IALead Business Analyst in facilitating, organizing and coordinating a multi-department effort to ensure the successful creation and delivery of a new Collateral Management System and a new public website. Elicitation and documentation of business and technical requirements for multiple high initiative projects. Assisted in a due diligence effort for the purchase of a third-party software, and elicited work effort estimates from staff and third-party vendors.
Sr. Project Manager
American EnterpriseSr. Project Manager
Oct. 2007 - Oct. 2010Des Moines, IACoordinated design meetings and decisions across five internal departments and teams and monitored timeliness and flagged potential issues to be addressed. Maintained schedules to ensure that key milestones were being met at every phase and improved resource allocation to promote efficiency and deadline management. Developed and documented processes to streamline work initiatives and assisted business owners in the development of a cost benefit analysis for potential opportunities to determine work prioritization. Managed a team of analysts, testers, and developers and was held accountable for interviewing, mentoring, training, performance evaluations, annual reviews and pay increases, and individual improvement plans.
Business Systems Consultant/Technical Trainer
Wells FargoBusiness Systems Consultant/Technical Trainer
Aug. 2006 - Oct. 2007Des Moines, IALiaison between client areas and technical organization for training needs, systems support, application development, data context and data integrity Lead Technical Trainer for company databases, data warehouses, query systems, web tools, reporting systems, forecasting systems and team processes Identified training needs and scheduled, organized and delivered training sessions/classes through transfer of knowledge, presentation of materials and hands on activities
e-Business Marketing Consultant
Principal Financial Groupe-Business Marketing Consultant
Apr. 1997 - Aug. 2006Des Moines, IADevelop and maintained innovative and fully integrated web platforms designed to engage and educate key stakeholders on an ongoing basis. Business Analyst/Liaison between business and technical teams for Internet server/platform related issues and system capabilities and functionalities Systems Business Representative/Database Management [2001 – 2003] Group Non-Medical Underwriter [1997 – 2000]
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